Talent.com
Celnor
Client AdministratorCelnor • Epping, Essex, GB
Client Administrator

Client Administrator

Celnor • Epping, Essex, GB
30+ days ago
Salary
£28,000.00 yearly
Job type
  • Full-time
  • Permanent
  • Quick Apply
Job description

Description

Contract: Permanent, Full-time
Location: Epping
Salary: £28,000 per annum


About Us

SEED Environmental is one of the UK's leading providers of intelligent environmental and property incident response, remediation and restoration services for our insurance, commercial and public sector clients. We adopt an "Intelligent Solutions" approach, assessing and analysing every incident on its merits before implementing a unique response.

As part of the Celnor Group, we maintain a family culture where everyone is welcoming, helpful, and open to ideas. We value giving people a voice and creating an environment where colleagues can thrive and develop their careers.


About the Role

We are seeking a Client Administrator to join our Fire & Flood team, based in Epping. Reporting to the Operational Administrator, this role is essential in ensuring the efficient and effective delivery of fire and flood restoration services. You will support our operational team by providing administrative, logistical, and customer service support to manage claims, coordinate field activities, and maintain accurate records and documentation.

This is an excellent opportunity for an organised and customer-focused administrator to play a key role in supporting our growing Fire & Flood operations within a supportive and dynamic team.


Key Responsibilities

  • Maintain and update job management and CRM systems with accurate project information
  • Prepare documentation including job reports, quotations, and send out as required and requested
  • Monitor and manage shared inboxes, responding to queries and escalating when necessary
  • Support the scheduling of site visits and technician deployment
  • Liaise with clients, insurers, loss adjusters, and subcontractors to provide updates and ensure service expectations are met
  • Handle inbound calls and emails from customers and stakeholders in a professional and timely manner
  • Provide support in resolving customer complaints and ensuring issues are documented and followed up
  • Assist in tracking job progress and ensure key milestones are met
  • Support the collation and submission of reports and documentation to insurers and clients
  • Ensure all administrative processes are compliant with company policies, health and safety requirements, and SEED's SLA and standards
  • Maintain accurate and secure record-keeping for audit and compliance purposes, in line with GDPR policies
  • Assist in stock control and ordering of supplies where directed


Skills, Knowledge, and Expertise

  • Proven experience in an administrative or operational support role
  • Strong organisational skills and attention to detail
  • Excellent written and verbal communication skills
  • Confident in using Microsoft Office Suite (Outlook, Word, Excel)
  • Ability to prioritise tasks and work effectively under pressure


What We're Looking For:

We seek a proactive and detail-oriented individual who excels at managing multiple priorities and delivering excellent customer service. The successful candidate will be reliable and trustworthy, able to handle sensitive information, and committed to maintaining the highest standards of administration and compliance. You will be a strong team player with a customer-focused approach, flexible and adaptable to the needs of the business.


Salary and Benefits

We offer a competitive salary of £28,000 per annum and provide a comprehensive range of benefits including:

  • Holiday entitlement starting at 20 days, increasing with service up to 25 days plus bank holidays
  • Company pension scheme
  • Life insurance (2x annual salary)
  • Enhanced sick pay and employee assistance programme


SEED Environmental is an equal opportunities employer committed to diversity and inclusion in the workplace.

To apply, please submit your CV and a covering letter explaining why you're the right fit for this role.

***

Important information

Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary.

We may use technology, including AI-enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology.
Create a job alert for this search

Client Administrator • Epping, Essex, GB

Similar jobs

Client Administrator

Celnor GroupIvy Chimneys, England, GB
Full-time +1

SEED Environmental is one of the UK's leading providers of intelligent environmental and property incident response, remediation and restoration services for our insurance, commercial and public se... Show more

 • Promoted

Private Client Administrator

Victus SearchLondon, England, GB
Full-time

This range is provided by Victus Search.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job poster from Victus Search.Associa... Show more

 • Promoted

Client Sales & Administrator

Global Village WorkerGreater London, England, GB
Full-time

About the job Client Sales & Administrator.This Client Sales & Administrator position is for a well-established and growing Driving School that focuses on clients and sales to people who call in re... Show more

 • Promoted

Senior Client Services Manager

DatabarracksGreater London, England, GB
Full-time

Battersea (Hybrid role with a minimum of two days in the office).Private medical insurance + many more.We are looking for a Senior Client Services Manager to join our growing Client Services team.O... Show more

 • Promoted

Client Administrator

Seed EnvironmentalIvy Chimneys, England, GB
Full-time +1

SEED Environmental is one of the UK's leading providers of intelligent environmental and property incident response, remediation and restoration services for our insurance, commercial and public se... Show more

 • Promoted

Contracts Administrator

TRS Staffing SolutionsRoyston, ENG, GB
Temporary

Overview Our client, a globally leading EPC organisation, is seeking a Contracts Administrator / Quantity Surveyor to join a major capital project based in Royston.Working as part of the site deliv... Show more

 • Promoted

Client Services

DeptGreater London, England, GB
Full-time

Please note, this is a talent pool position, not a live role.If you are interested in future Account Management/Client Services opportunities at DEPT®, please submit an application and we will be i... Show more

 • Promoted

Client Services

DEPT®London, England, GB
Full-time

Please note, this is not a live role.If you would like to be considered for any future Account Management/Client Services positions at DEPT, please submit an application and we will be in touch whe... Show more

 • Promoted

Private Client Administrator

Mason BlakeGreater London, England, GB
Permanent

Our client is a leading specialist asset manager renowned for its commitment to sustainable investing and delivering exceptional service to private clients.With over £20 billion in assets under man... Show more

 • Promoted

GCM Client Administrator II - UK

Wilmington TrustGreater London, England, GB
Full-time

Assists with most aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients.Supports less experienced account relationship m... Show more

 • Promoted

Client Services Analyst

TenzingGreater London, England, GB
Full-time

At Tenzing, we’re on a mission to become the best pan-European software and tech investor.We seek out high-growth European tech and tech-enabled businesses and help build them into international po... Show more

 • Promoted

Client Analyst

Tiger RecruitmentGreater London, England, GB
Full-time

I am partnering with an Investment firm, based in the West End.They are seeking a personable, polished, ambitious, and organised candidate to join their team in a Client Analyst role.In this role, ... Show more

 • Promoted

Helpdesk Administrator

CBRE Group, Inc.Greater London, England, GB
Full-time

Helpdesk AdministratorHelpdesk AdministratorJob ID276156Posted26-May-2026Service lineGWS SegmentRole typeFull-timeAreas of InterestAdministrativeLocation(s)London - England - United Kingdom of Grea... Show more

 • Promoted

Client Services Analyst

17CapitalGreater London, England, GB
Full-time

Capital’s Client Service team is looking to hire an Analyst to join their team in London to continue to drive the rapid growth of this area and the firm.The Client Service team sits within the Inve... Show more

 • Promoted

GCM Client Administrator II - UK

M&T BankGreater London, England, GB
Full-time

Assists with most aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients.Supports less experienced account relationship m... Show more

 • Promoted

Office Administrator – Client‑Focused & Detail‑Oriented

Perfect Management LimitedGreater London, England, GB
Full-time

Perfect Management Limited is seeking an experienced Office Administrator to join their friendly team in North Finchley, Greater London.This role will involve engaging with a diverse group of clien... Show more

 • Promoted

Client Specialist

Career Moves Group I B CorpGreater London, England, GB
Full-time

Location: London, UK (Hybrid 3 days Onsite).The Client Solutions Manager partners with our most strategic clients to make sure they are successful with Client.This is an outstanding opportunity to ... Show more

 • Promoted

Client Relationship Assistant

InternwiseGreater London, England, GB
Full-time

Job Title: Client Relationship Assistant.We are looking for an experienced and motivated Client Relationship Assistant to join our team.The successful candidate will be responsible for providing ex... Show more

 • Promoted

IP Renwals Administrator

Maucher JenkinsGreater London, England, GB
Full-time +1

IP Renewals Administrator – Basingstoke or London (with hybrid working).An exciting opportunity has arisen within the Firm’s thriving business support team for an IP Renewals Administrator based in... Show more

 • Promoted

Client Partner

WaterstonsGreater London, England, GB
Full-time

We’re problem solvers at heart.Sometimes the answer is technology, sometimes it is strategy, and sometimes it is a strong cup of tea and a bit of thoughtful conversation.Whatever it takes, we work ... Show more