The Deck F&B Supervisor
At The Headland we blend Heritage with Heart to createunforgettable experiences. We are deeply committed to putting the Cornishcommunity first and protecting our stunning coastline. As a proud EarthCheckpartner eco-friendly practices are in our DNA. We dont just talk aboutsustainability; we live it every day. Together we provide effortless elevatedhospitality in spaces designed for everyonewhere our guests (and theirfour-legged friends!) can relax play and make lifelong memories.
The Role
We are looking for a passionate vibrant and organized Food& Beverage Supervisor to join our leadership team in The Deck Nestledin the AquaClub The Deck is a relaxed sanctuary serving everything frompoolside brunches to candlelit dinners. We showcase the very best ofCornwallfrom Newquay Harbour crab to locally brewed beers and premiumhandcrafted cocktailscreating a space where guests can unwind and refuel aftera day on the coast.
What youll be doing:
- Leading the Floor: Overseeing daily shifts coordinating the team and ensuring the smooth seamless delivery of food and drinks with professional flair.
- Elevating the Experience: Acting as a role model for the team balancing character with professionalism and maintaining our high service standards.
- Guest Connection: Engaging with guests handling advanced enquiries and resolving any feedback or complaints with a warm solution-focused and authoritative attitude.
- Team Development: Training mentoring and motivating F&B Attendants helping them grow their skills (including supporting their Barista and service training).
- Operational Excellence: Managing opening and closing procedures ensuring pristine standards of cleanliness and maintaining accurate cash handling and stock control.
What We Are Looking For
- Previous supervisory or strong senior leadership experience within a high-quality restaurant or hotel environment.
- A genuine passion for high-quality food drink and luxury hospitality.
- Excellent communication organizational and delegation skills with a team-first mindset.
- Strong problem-solving abilities and a calm under-pressure demeanour.
- Flexibility: Ability to work a variety of shifts including mornings evenings weekends and bank holidays.
Perks & Benefits
We believe in rewarding our team with exceptional you join us youll enjoy:
- Complimentary breakfast lunch or dinner provided for all shifts over 6 hours
- On-site parking
- Gym access & weekly swim session
- Complimentary stay after 1 years service
- 40% off spa products
- 25% off spa treatments
- Complimentary meals in each of our restaurants once a year
- Special rate for Pride of Britain Hotels
- Discounted surf lessons
- Gratuities are shared among all colleagues.
As well as regular awards and recognition:
- Monthly recognition awards
- Annual festive awards event
- Long service awards dinner
To Apply
If you have what it takes to join a vibrantmulti-award-winning hotel we would love to hear from you!
If you would like further information about the job rolebefore applying please contact
Please note: In line with UK Immigration andEmployment Law proof of ID (Passport National Identity Card or BirthCertificate) will be required during the application process.
As a proud EarthCheck partner we dont just talk aboutsustainability we live it embedding world-class environmental management andeco-friendly practices into everything we do.
Join a team where sustainability is in our DNA and we areactively shaping the future of responsible hospitality every single day.
Required Experience:
Manager
Employment Type : Full-Time
Experience: years
Vacancy: 1