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Nextech Group
2nd Line EngineerNextech Group • Newcastle Upon Tyne, Tyne and Wear, UK
2nd Line Engineer

2nd Line Engineer

Nextech Group • Newcastle Upon Tyne, Tyne and Wear, UK
30+ days ago
Salary
£35,000.00 yearly
Job type
  • Full-time
Job description

Role - 2nd Line Engineer
Location - Newcastle
Salary - £35,000

Hiring ASAP!!!!

Fancy solving real problems for real clients, on real infrastructure - not just tickets?

We are partnered with fast growing MSP, who are looking for a sharp, 2nd Line Engineer to join our Newcastle team and make an immediate impact.

This isn't a role where you'll be stuck doing the same five fixes on repeat. You'll be hands-on across Azure, Microsoft 365, VMware/Citrix, and a huge variety of client environments - building your skills fast while being the trusted voice clients turn to when things go wrong.

What You'll Be Doing

  • Delivering first-class 1st/2nd line support and being the go-to for client IT queries
  • Diagnosing everything from desktop hiccups to server-level issues, under time pressure and loving it
  • Keeping Active Directory, GPOs and Exchange running smoothly
  • Getting stuck into networking - TCP/IP, VLANs, firewalls, wireless configs
  • Working with firewall platforms like Fortigate, Cisco, SonicWall and WatchGuard
  • Managing backups via Azure and Veeam, and virtualisation across Hyper-V, VMware, AVD and RDS
  • Becoming the office expert on O365 and MFA
  • Documenting your wins so the whole team levels up

What You'll Bring

  • 3+ years in a simi...
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2nd Line Engineer • Newcastle Upon Tyne, Tyne and Wear, UK

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