Do you enjoy listening to customer conversations and understanding what great service looks like? Are you confident providing constructive feedback and helping teams improve their performance? If you're detail-oriented, quality-driven, and passionate about customer experience, this could be the role for you! We're seeking a proactive and analytical Call Quality Administrator to support our client's commitment to customer service excellence. You'll be responsible for monitoring and evaluating customer calls, identifying areas of success and improvement, and helping to ensure high standards are maintained across the business. This is an important role that directly contributes to enhancing both customer experience and team performance. JOB TITLE: Call Quality Administrator PERKS: Working in a supportive and collaborative working environment, 25 days' holiday plus bank holidays (increasing with length of service), your birthday off, and a Christmas shutdown. Additional benefits include early finish Fridays, a modern Bournemouth office, regular staff awards and social events, ongoing training and development opportunities, and access to discounts at a range of popular retailers. COMPANY: Telecoms CONTRACT: Permanent HOURS: 9am - 5pm Monday to Friday START: ASAP SALARY: £28,000 LOCATION: Bournemouth CULTURE: Vibrant, successful and thriving team!! THE ROLE: Monitor and evaluate calls ...
Quality Analyst - £28k + Great Perks • Bournemouth, Dorset, UK
To lead a small quality team and ensure compliance with food safety customer and certification standards.The role supports continuous improvement initiatives and maintains robust due diligence acro... Show more
We are a global specialist engineering company that creates breakthrough solutions.We are curious and like to solve problems partnering with our customers to solve the demands of today and prepare ... Show more
A flexible opportunity that works around you whether you're looking for Full or Part-Time.Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments.Our ne... Show more
IMI plc We are a global specialist engineering company that creates breakthrough solutions.We are curious and like to solve problems, partnering with our customers to solve the demands of today and... Show more
Do you have the expertise to ensure complex defence systems are fully supportable throughout their lifecycle?.Integrated Logistic Support (ILS) Manager.TKMS ATLAS UK, based at Dorset Innovation Par... Show more
Trainee Data Analyst – £30,000–£65,000 – Job Programme.This is a self-funded programme that leads to employment, fees apply.Complete the programme and get a job, or get your course fees back.Lookin... Show more
An innovative firm is seeking a Fixed Gas Detection Lead Engineer to oversee maintenance and repairs of gas detection systems across the UK.In this role, you'll perform routine calibrations, troubl... Show more
A digital agency with a strong local presence is seeking a QA Analyst to join their Solutions Team in Bournemouth.In this role, you will contribute to test automation, manage defect reporting, and ... Show more
Trainee Data Analyst – £30,000–£65,000 – Job Programme.This is a self-funded programme that leads to employment, fees apply.Complete the programme and get a job, or get your course fees back.Lookin... Show more
Package Description: Love cooking and making people smile? Join our Waterloo care home as a Bank Cook and use your creativity to prepare delicious, comforting meals that brighten our residents da... Show more
This range is provided by Peaple Talent.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job poster from Peaple Talent.Cyber S... Show more
Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.SC Clearance/ eligibility is required for this position.J... Show more
As a Catering Assistant, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment.The role offers numerous opportunities for growth within a compan... Show more
A leading food safety company in Poole is looking for a Quality Manager to oversee standards and compliance.You will lead a quality team, manage food safety risk assessments, and coordinate audits.... Show more
Holt Engineering in Blandford Forum is seeking a Quality Manager to own the QMS and move the site from reactive quality to a prevention-led, data-driven culture.You will lead investigations, correc... Show more
This self-funded program offers a structured pathway into Data Analysis for individuals with no prior experience, including training, certifications, and recruitment support across the UK. Show more
We're currently recruiting a dedicated Supervisor to help ensure the smooth running of the operations in Defence on a part time basis, contracted to 20 hours per week.As a Supervisor, you will use ... Show more
Early Morning Delivery Drivers Needed!Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed... Show more
Lead Engineer - Fixed Gas Detection Systems - Full Time.Location: Verwood, DOR, BH31 6AZ.Location: Based in the Midlands.Ability to travel across the UK.We are excited to offer a unique opportunity... Show more
City Facilities Management is seeking an experienced Asda Refrigeration Engineer to cover a major UK supermarket estate.You will perform planned and reactive maintenance on CO2 refrigeration pack s... Show more
