Service Promotions Executive

Job Reference: 003318
Salary: £35,381
Department: Promotions
Location: Norwich
Hours Per Week: 37.5
Closing date: 31/07/2026

SpaMedica is looking for a Field Executive/Service Promotions Executive to join the team in Norwich and the surrounding areas.

If you are interested in travelling and cold calling practices promoting our NHS ophthalmology service, we want to hear from you!

This role will cover Norwich, Norfolk, Suffolk and surrounding areas. The successful candidate must live in one of these areas.

Benefits of our Field Executive / Service Promotions Executive:

• £35,381 per annum salary and is increased following a successful 6 month probation.
• Annual pay reviews and increases.
• 30 days holiday including bank holidays.
• 37.5 hours a week.
• Mobile Phone, tablet and laptop.
• Company car.
• Quarterly Bonus which is based on referrals, contact rates and post accreditation attendees and ratings.
• Discounts & E-Vouchers .(Ikea/Curry’s/B&M/Argos/Lastminute.com/Costa/Tesco/Primark etc.).
• Length of Service Rewards.
• Recommend a Friend Scheme (£350 reward for both you and your friend)
• Time in Lieu scheme (if you go over your contracted hours, we will give you your time back (we want our staff to feel appreciated and valued).
• Free Annual Flu Vaccination.
• Paid DBS.
• Continuous Training and Development Programme.
• Employee Assistance Programme (EAP).
• Company Events – Christmas & Summer works events.

What you can expect?
You will be promoting our services, hospital locations, patient benefits, how patients can be referred to us and new developments within the business. You will also promote and assist in co-ordinating our optometrist events, co-management schemes and you will be the first point of contact for both existing and prospective referrers.

This role will suit an individual who is proactive, enjoys meeting new people, is able to win attention and who is confident amongst senior and professional members of the ophthalmic community and beyond. Relying on self-motivation, you will manage your own diary, meetings and route planning. You will also be responsible for updating the administration system with meetings you have attended, outcomes of visits and details of new contacts and referrers.

Being flexible and able to drive is essential and you may be required to visit new areas to promote our service as the business continues to grow.

What you will be doing?

• Establish, develop and maintain external relationships with new and current referrers.
• Route planning and travelling around your area.
• Promote all aspects of the SpaMedica service.
• Updating our internal administration system.
• Act as a 1st point of contact for new and existing referrers and handle queries and complaints as appropriate.
• Promote and attend events, open evenings and presentations. May also include attending conferences and exhibitions and assisting in co-ordinating events where required.
• Analyse territories and identify market share potential.
• Adhere to pre-agreed monthly KPIs.

What are we looking for in our Field Executive / Service Promotions Executive?

• Self-motivated
• Enthusiastic about learning new, specialist knowledge
• Team-working skills
• Excellent time keeping
• Takes responsibility for developing own knowledge and skills

We may close this vacancy early if we receive a sufficient number of applications or successfully appoint a candidate.

Join SpaMedica: Where our values guide everything we do, and you can make a life-changing difference every day. Apply today and be part of a team that puts patients at the heart of everything we do.

Important Information: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.

Equality and Diversity: SpaMedica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We ensure our people are truly representative of the communities we serve. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at careers@spamedica.co.uk.

Our Commitment: Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

Disability Confidence: We are a Disability Confident employer and are committed to inclusive recruitment practices. We welcome applications from individuals with disabilities and will provide reasonable adjustments throughout the recruitment process.

For more about us, visit SpaMedica website.