With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations!
JOB DETAILSWe are seeking a skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include:
Conducting service visits to address reported calls and maintain high standards of professional service support.
Responding promptly to customer service requests for the repair of business equipment.
Performing fault diagnosis and implementing effective repairs through adjustments, cleaning, or spare parts replacement.
Carrying out preventative maintenance as per manufacturer guidelines and service management recommendations.
Communicating effectively with customers, providing detailed reports on work completed, and ensuring acceptance of equipment condition and performance post-service.
Installing equipment sold by the company and ensuring optimal perfo...
Field Service Engineer • Reading, Berkshire, UK
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