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Fortus Recruitment Group
Resident Liaison OfficerFortus Recruitment Group • Little Parndon, Essex, UK
Resident Liaison Officer

Resident Liaison Officer

Fortus Recruitment Group • Little Parndon, Essex, UK
30+ days ago
Job type
  • Permanent
  • Temporary
Job description
Resident Liaison Officer (RLO) - External Works Location: Harlow Rate: Up to £19 per hour Contract: Temp to Perm Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a temp-to-perm basis, supporting an external works programme across Harlow. This is an excellent opportunity for an experienced RLO looking for an immediate start with the potential to secure a permanent position. Key Responsibilities Act as the main point of contact for residents throughout the external works programme. Communicate works schedules, access arrangements, and project updates to residents. Arrange appointments, conduct resident visits, and support pre-start meetings. Manage resident expectations and resolve queries or complaints professionally. Liaise closely with site managers, supervisors, subcontractors, and client representatives. Support vulnerable residents and ensure appropriate arrangements are in place throughout the works. Maintain accurate records of resident communications, appointments, and project progress. Attend site meetings and provide feedback on resident concerns and customer satisfaction. ...
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Resident Liaison Officer • Little Parndon, Essex, UK

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