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K2 Recruitment
Customer and Business Support ManagerK2 Recruitment • Oxford, Oxfordshire, UK
Customer and Business Support Manager

Customer and Business Support Manager

K2 Recruitment • Oxford, Oxfordshire, UK
30+ days ago
Salary
£38,000.00 yearly
Job type
  • Full-time
Job description

Our client is a growing company based, near Oxford looking for a Customer and Business Support Manager. This is an office-based role that combines customer service, sales support, marketing coordination, and office administration, making it ideal for someone who enjoys variety and taking ownership.

Working hours of 09:00-17:00 Monday to Friday and offers a salary of £38,000 to £45,000 per annum.

Key Responsibilities:

  • Act as the first point of contact for customers by phone and email.
  • Prepare quotations, renewals, and service agreements.
  • Support sales activities and identify new opportunities.
  • Process orders and maintain CRM records.
  • Resolve customer queries and complaints professionally.
  • Create and coordinate marketing content and communications.
  • Liaise with external marketing and social media providers.
  • Support trade shows, events, and customer engagement activities.
  • Conduct basic market research and monitor campaign performance.
  • Maintain efficient office systems and processes.
  • Coordinate meetings, training, and internal activities.
  • Manage office supplies and facilities.

Skills & Experience:

  • Experience in customer service, business support, or office administration.
  • Strong organisational and communication skills.
  • Excellent attention to detail.
  • Ability to manage multiple priorities.
  • ...
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Customer and Business Support Manager • Oxford, Oxfordshire, UK

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