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Service Desk AdvisorTeam Jobs - Commercial • Bournemouth, Dorset, UK
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Service Desk Advisor

Service Desk Advisor

Team Jobs - Commercial • Bournemouth, Dorset, UK
30+ days ago
Job type
  • Full-time
  • Permanent
Job description
Service Desk Advisor Location: Bournemouth Salary: £28,000 to £31,000 per annum Job Type: Full Time | Permanent About the Role TeamJobs are recruiting for a Service Desk Advisor to join a well established and growing business based in Bournemouth. This is an excellent opportunity for someone who enjoys delivering exceptional customer service in a fast paced environment. You'll be responsible for supporting customers throughout their journey, managing enquiries, coordinating appointments and working closely with internal teams to ensure a seamless customer experience. Benefits £28,000 to £31,000 per annum 33 days annual leave including Bank Holidays Company pension Company sick pay Career development and progression opportunities Employee referral programme Performance related salary reviews Company events and team socials Free flu jabs Eye care vouchers Monday to Friday working Modern office environmentThe Role As a Service Desk Advisor, you will be the main point of contact for customers, ensuring they receive a first class service from enquiry through to resolution. You'll liaise with customers, engineers and internal teams to coordinate appointments, resolve issues and keep customers informed every step of the way. Key Responsibilities Respond to customer enquiries via telephone and email. Deliver a professional and friendly customer experience. Coordinate appointments and...
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Service Desk Advisor • Bournemouth, Dorset, UK

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