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Paradigm Employment Services
Hire Desk CoordinatorParadigm Employment Services • Newport, Gwent, UK
Hire Desk Coordinator

Hire Desk Coordinator

Paradigm Employment Services • Newport, Gwent, UK
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Hire Desk Coordinator / Hire Desk Controller

Gwent (South Wales)
Circa £35,000 + Benefits
Full-Time, Permanent

About the Opportunity

Paradigm Employment Services are supporting a well-established business within the equipment and asset hire sector, known for delivering reliable service and operational excellence.

Due to continued growth, they are now looking to appoint an organised and customer-focused Hire Desk Coordinator to join their busy operations team.

This role sits at the heart of the business coordinating hires, supporting customers, and ensuring smooth day-to-day operations.

The Role

Youll be responsible for managing incoming hire requests and coordinating logistics to ensure efficient service delivery.

Key responsibilities include:

  • Handling inbound hire enquiries via phone and email
  • Coordinating equipment availability and scheduling
  • Processing hire orders, contracts, and documentation
  • Liaising with drivers, engineers, and operations teams
  • Providing accurate information on availability, pricing, and timelines
  • Managing customer relationships and delivering excellent service
  • Supporting billing, off-hires, and general administration
  • Ensuring all records a...
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Hire Desk Coordinator • Newport, Gwent, UK

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