About us
Halfords is a leading UK provider of motoring and cycling services with a diverse and increasingly service-led portfolio that includes specialist retail an extensive garages network Commercial Fleet Services and a growing B2B offering. Our Commercial Fleet Services business plays a critical role in keeping commercial customers and businesses moving delivering essential vehicle maintenance compliance and on-demand services at scale.
As a key ambassador of the Halfords Commercial Fleet Services (HCFS) values youll foster a customer-centric engaged culture across Universal Fleet Services Lodge Tyre Fleet Services and McConechys Commercial Fleet Services operating 24/7 365 days a year managing commercial breakdowns.
This is a field-based position covering Carnforth Preston Blackburn Rochdale Salford Deeside and Gaerwen areas.
The role
As Regional Sales Account Manager for Halfords Commercial Fleet Services youll take ownership of a portfolio of existing and new customers within your region building the kind of trusted long-term relationships that drive retention growth and genuine commercial outcomes. This is a field-based role with real autonomy where your ability to plan visits effectively understand your customers businesses and identify opportunities ahead of the curve will set you apart.
Day to day youll be working closely with depot managers and regional teams negotiating price and service variables supporting invoicing and credit control and collaborating with local Operations to ensure contracted service levels are met and our customer proposition keeps improving. Youll also play an active role in promoting the business through sales activity networking and market engagement acting as an ambassador for the CFS values across everything you do.
This is a role for someone who knows the commercial vehicle tyre market thrives on building B2B relationships and is motivated by hitting targets and growing accounts over time. If you combine strong commercial awareness with excellent organisational skills and a genuine passion for delivering for your customers this is a solid opportunity to make your mark in a business with real scale and ambition.
Key responsibilities
- Cultivate and maintain trusted relationships with existing and new customers across your region managing accounts to improve profitability customer satisfaction and contract renewal rates
- Plan and execute a structured visit programme ensuring forward planning and visit frequency support strong account performance and early identification of risks and opportunities
- Negotiate price and service variables within pre-agreed boundaries working to maximise profitability while maintaining strong customer relationships
- Collaborate with local Operations teams to align on objectives share capabilities and ensure contracted service levels are consistently met
- Support invoicing and credit control functions to maintain excellent receivables across your account base
- Promote Halfords CFS within the marketplace through proactive sales activity networking and engagement with key stakeholders
- Challenge internal stakeholders where needed to ensure your customers receive the best possible service acting as their advocate within the business
About you
- Demonstrated B2B relationship building skills with the ability to develop and execute account growth strategies across a regional portfolio
- Strong commercial awareness and negotiation skills with a track record of achieving sales targets and managing accounts to improve profitability
- Excellent organisational skills and attention to detail with the ability to plan visit schedules and manage multiple accounts simultaneously
- Confident communicator able to build and maintain professional relationships both internally and externally that reflect company values
- Target driven and self-motivated with a genuine passion for delivering for customers and achieving results
- Full driving licence and willingness to travel across your region alongside proficiency in Microsoft packages
Reward & benefits
- A fair and competitive salary evaluated against market data annual discretionary bonus scheme pension life assurance 25 days annual leave plus bank holidays and enhanced family leave.
- Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
- We offer hybrid working with a blend of working in our Support Centre and from home.
- You will have access to a wealth of employee discounts across the Halfords suite of products and services.
- Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.
Not sure you meet all the criteria Wed encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. Were an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
This is a field-based position covering Carnforth Preston Blackburn Rochdale Salford Deeside and Gaerwen areas.
Required Experience:
Manager
Employment Type : Full-Time
Experience: years
Vacancy: 1