Food & Beverage Supervisor Sheraton Heathrow Hotel

Description

POSITION SUMMARY

Explore our very big world

As a world-class leader in the travel industry theres no better place than Marriott International to make your mark. Joining us youll get to entertain and meet people from all over the world as you build your experience. Youll find a place where your personality and ideas are appreciated just as much as the work you do. And youll grow through opportunities to explore the business opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others we welcome you to join our global family.

Your place of work what to expect

This is a great opportunity to join a group of leaders who will support your career progression as well as developing your knowledge into becoming an this position youll be working with a team of inspiring service experts in our brand new award winning Cast Iron Bar & Grill. The restaurant in the heart of Heathrow welcomes his guests with a modern and friendly atmosphere. The Menu cooked to perfection by our Executive Chef Javiniar and his team is made with fresh and flavourful locally sourced products. Our flagship restaurant team is guided by our Food & Beverage Manager Abhinu who ensures we provide an attentive spotless and friendly service. J

The impact youll make

Breakfast lunch or dinner the best meals arent just made by our brilliant chefs. Theyre made even more memorable by the great service our guests enjoy. As one of our Waiters youll make sure you know every dish on the menu so you can make recommendations and answer any questions customers may have. Youll make sure their food and drinks are served quickly efficiently and with a smile - and if there are any issues youll deal with them right away. Thanks to you our guests will feel well-fed happy and wanting to come back for more.

What youll do

• Take guests food and beverage orders making recommendations on menu items and taking opportunities to upsell where appropriate
• Ensure that all customers enjoy quick and efficient service and check with them that the meal is meeting their expectations
• Ensure that the restaurant is set up and ready for each service period
• Take responsibility for ensuring the overall cleanliness of the restaurant and buffet area as well as the kitchen and potentially the bar area
• Assist management in hiring training scheduling evaluating counselling disciplining and motivating and coaching employees
• Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
• Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager; and complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional at all times
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation.
• Speak with others using clear and professional language.

What were looking for

• A warm people-oriented demeanour
• A team-player attitude
• A safety-first approach
• Positive outlook and dependability
• At least 2 years of experience in fast paced similar environments
• Procedure and processes oriented attitude

Perks you deserve

Well support you in and out of the workplace by offering:

• Team-spirited co-workers
• Encouraging management
• Wellbeing programs
• Learning and development opportunities
• Discounts on hotel rooms gift shop items food and beverage
• Recognition programs
• Inspiring career mentors
• Friendly a vibrant team atmosphere
• Graduate programs (subject to eligibility)
• Complimentary uniforms/free dry cleaning
• Free meals on duty
• Dental and Eye care benefits
• Network of inspiring business leaders that support development and endless opportunities
• Travel the world with the #1 leader in hospitality (Global Transfers)

Youre welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know youre important to us and that youll make an impact in your role and for that youll be appreciated and us you sign up for a career not simply for a job.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1