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Zeta Global
Senior Client Success Manager ProgrammaticZeta Global • London, England, UK
Senior Client Success Manager Programmatic

Senior Client Success Manager Programmatic

Zeta Global • London, England, UK
30+ days ago
Job type
  • Full-time
Job description

WHO WE ARE

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire grow and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP) our vision is to make sophisticated marketing simple by unifying identity intelligence and omnichannel activation into a single platform powered by one of the industrys largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more go to .

The Role:

The Senior Client Success Manager Programmatic drives Zetas strategic client and agency this dynamic role you will ensure your portfolio of accounts consistently achieves campaign performance goals while partnering with the Client Success Director to accelerate account growth across highly targeted digital advertising programs.

Responsibilities:

  • Rapidly acquire a thorough knowledge of Zetas offerings reporting analysis competitive advantages resources and processes and articulate them convincingly to prospects and customers
  • Launch and manage cross-channel programmatic advertising campaigns in partnership with clients and internal teams to help clients connect with their customers
  • Lead weekly client status meetings while discussing campaign reporting optimizations & insights
  • Collaborate with sales to provide strategic upsell recommendations when performance and/or offerings align with customers business needs
  • Prepare and conduct high impact reporting presentations in collaboration with analytics team
  • Ensure exemplary customer satisfaction levels with every customer interaction

Desired Skills and Experience:

  • 3 years experience inprogrammatic advertisingin Account Management Client Success or Media Planning
  • Hands-on experience activating optimizing and reporting on campaigns within leading DSPs
  • Demonstrated ability to develop and cultivate relationships and work effectively at all levels of the decision process
  • Strong analytic skills including high level of comfort with Excel
  • Passion for digital media and thorough knowledge of the programmatic advertising industry
  • Exemplary written and verbal communication skills with the ability to convey complex ideas clearly and convincingly.
  • Initiative-taking individual with strong work ethic able to work autonomously while being receptive to guidance.
  • Intelligent outgoing individual with interpersonal skills and work ethic
  • Comprehensive experience with MS Office particularly Excel and PowerPoint
  • Ability to travel as needed

BENEFITS & PERKS

  • Excellent medical dental and vision coverage

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to and does not discriminate on the basis of an individuals sex race color religion age disability status as a veteran or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation gender identity or expression.

Were committed to building a workplace culture of trust and belonging so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate support and advocate for one another. Learn more about our commitment to diversity equity and inclusion here: IN THE NEWS!

Experience:

Manager


Employment Type : Full Time
Experience: years
Vacancy: 1
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Senior Client Success Manager Programmatic • London, England, UK

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