Recovery Mentor Ipswich

RECOVERY MENTOR

CASUAL

IPSWICH

Your Next Role!

If youve navigated your own mental health recovery journey and are ready to use that experience to support others this is an opportunity to turn your story into hope for someone else.

Were seeking compassionate resilient people with lived experience of mental health challenges and recovery to join our Crisis Support Space (CSS) team as Recovery Mentors. Your lived experience isnt simply valued - its at the heart of this role. The insight empathy and understanding youve gained through your own recovery will help others feel heard understood and empowered during some of the most difficult moments of their lives.

Multiple opportunities are available with immediate starts.

The Crisis Support Space (CSS) provides a safe welcoming and compassionate alternative to the clinical hospital environment for people experiencing mental health distress or crisis including those having thoughts of suicide. Located alongside the Emergency Department CSS offers a non-clinical peer-led environment where people can access support grounded in connection hope and shared understanding.

As a Recovery Mentor youll work alongside individuals experiencing mental health distress offering recovery-focused support informed by your own lived experience. Through authentic conversations compassionate listening and the appropriate sharing of your recovery journey youll help people recognise their strengths build hope and take meaningful steps towards recovery.

This is more than a support roleits an opportunity to be part of a service thats changing how people experience mental health care. Working alongside a multidisciplinary team youll help create a space where people feel safe respected and empowered demonstrating every day that recovery is possible.

Working Hours

Recovery Mentors work across a rotating roster aligned with the services operating hours:

• Monday to Friday: 3:00 pm 11:00 pm
• Saturday & Sunday (AM): 7:30 am 3:30 pm
• Saturday & Sunday (PM): 3:00 pm 11:00 pm

Your Key Responsibilities

• Provide recovery-oriented peer-based support to people experiencing mental health distress or crisis.
• Use your lived experience appropriately to inspire hope model recovery and foster meaningful connections.
• Build trusting relationships that promote safety dignity choice and empowerment.
• Collaborate with clinical teams and community partners to deliver holistic person-centred support.
• Help create a welcoming inclusive and psychologically safe environment where people feel heard valued and respected.

What Youll Bring:

• Lived experience is an essential requirement for this position. We welcome applications from people with lived experience of mental health challenges either as a consumer or carer who are able to use their experiences purposefully to support others in their recovery.
• A Certificate IV in Mental Health or equivalent experience in a peer support mental health or human services environment.
• A strong commitment to peer work values recovery-oriented practice and person-centred trauma-informed support.
• Excellent interpersonal and communication skills with the ability to build authentic trusting relationships.
• The ability to work collaboratively within a multidisciplinary team while maintaining professional boundaries and ethical practice.
• A commitment to reflective practice including participating in regular supervision ongoing learning and professional development.
• The resilience compassion and self-awareness to support people experiencing mental health distress while maintaining your own wellbeing.

Why RFQ

At Richmond Fellowship Queensland (RFQ) we believe everyone deserves the opportunity to live a meaningful life connected to their community and supported to achieve their goals. For more than 50 years weve been delivering recovery-focused mental health services that put people not problems at the centre of everything we do.

When you join RFQ youll become part of a purpose-driven organisation where compassion inclusion and collaboration shape the way we work. Youll be supported to grow professionally while making a genuine difference in the lives of people experiencing mental health challenges.

As part of our team youll enjoy:

• $58.38 - $62.81 per hour (inclusive of a 25% casual loading where applicable).
• Salary packaging of up to $15900 for general living expenses plus an additional $2650 for meal and entertainment expenses with novated leasing options available.
• Free Employee Assistance Program (EAP) for you and your immediate family.
• A supportive values-led workplace that champions wellbeing diversity and continuous learning.
• The opportunity to build meaningful relationships and create lasting positive outcomes for people families and communities across Queensland.

At RFQ your work matters. Every conversation every connection and every step forward helps people on their recovery journeyand were proud to support our employees every step of theirs.

Apply Now!

If youre ready to use your lived experience to bring hope connection and understanding to others wed love to hear from you.
Submit your application including your resume by selecting Apply Now.

For further information about the role please contact the Area Manager Leah Tickner at .

Please note that RFQ is an organisation that embraces diversity and encourages applications from people of all backgrounds and experiences.

This is an Identified Lived Experience role under Section 25 of the Anti-Discrimination Act 1991 (Qld) requiring applicants to have a personal lived experience of mental health challenges and recovery.

All successful applicants will be required to undergo a Criminal History Check (NDIS Worker Screening Clearance).

For more information visit:
Employment Type : Gig
Experience: years
Vacancy: 1
Hourly Salary Salary: 58 - 62