NikeRugby is looking for a Retail Lead (40 hrs FULL TIME) to join our team and provide worldclass service to the consumer:
Join the NIKE Inc. team! As a Lead you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate coach and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets including digital services visual merchandising sales floor and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKEs initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
We are currently in search of a CONSUMER EXPERIENCE LEAD
Our Leads specialize in one business area but will support cross-functionally.
1. COMMERCIAL: You will support a team that can deliver efficient receiving of product inventory accuracy to visual presentation standards and make timely monthly initiative launches
2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get:
One of the best compensation and benefits packages in the industry
Opportunity for monthly performance-based bonus
A supportive team that values Diversity Equity & Inclusion
A career at a company at the forefront of the sports and fashion industry.
Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
Customer service and/or retail experience preferred.
Ability to manage a small team of peers.
Effective communicator brand ambassador and collaborative teammate.
Demonstrated ability to apply product sales techniques.
Flexible with scheduling and available to work retail hours (40 hr FULL TIME ) which may include day evening weekends and/or holidays based on department and store/company needs.
* Please note that relocation support is not provided for this role.
Apply now online
We are waiting for you!
Employment Type : Full-Time
Experience: years
Vacancy: 1
Retail Lead Rugby • Rugby, England, UK
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