Our state of the art facilities and commitment to high standards make us a leader in the industry.
We are currently seeking a dynamic and enthusiastic Front of House Manager to join our team and ensure members and guests receive the highest level of service. *Our Perks : * B-Fed - complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
Discounted Meals and Beverages - 50% cafe / bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.
A typical day in the life of a Front of House Manager : Lead, train and motivate the front of house team to provide outstanding customer service.
Required to perform Duty Manager duties such as being a key holder, and having responsibility for unlocking / locking the building if the DM is closing / opening the club.
Along with assisting with crisis management.
Manage staff schedules, ensuring adequate coverage at all times.
Conduct regular performance reviews and provide ongoing coaching and support to team members.
Ensure that all members and guests are greeted warmly and assisted promptly.
Handle customer inquiries, concerns, and complaints efficiently and professionally.
Create a welcoming environment and ensure the front of house area is always clean and organised.
Oversee the daily operations of the front desk, including managing bookings, processing payments and maintaining accurate records.
Monitor and manage front of house supplies and inventory with revenue targets.
Ensure compliance with health and safety regulations and company policies.
Develop and implement strategies to enhance member engagement and satisfaction.
Organise and participate in member events and activities to foster a sense of community.
Assist with budgeting and financial planning for the front of house operations.
Promote club programs, services, and events to members and guests. What we are looking for : Previous experience in a supervisory or managerial role within customer service or hospitality environment.
Strong leadership and team management abilities.
Excellent communication and interpersonal skills.
Exceptional customer service skills with a focus on creating positive experiences.
Good organisational and multitasking abilities.
The ability to establish rapport, build trust and demonstrate credibility.
Basic financial acumen and experience with budgeting and reporting.
Ability to work flexible hours, including weekends and holidays.
Hours can be 5.30am starts to 10.30pm finishes. It would be desirable if you were proficient in using computer systems and software including CRM Systems. Why Bannatyne? At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive.
As a Front of House Manager, you will have the opportunity to lead a dedicated team, provide exceptional service, and contribute to the overall success of our club. We offer competitive compensation, opportunities for professional development and a supportive team culture. If you are passionate about customer service and eager to make a difference, apply today and become a valued member of the Bannatyne family!
Front of House Manager - Livingston • Livingston, West Lothian, United Kingdom
A flexible opportunity that works around you whether you're looking for Full or Part-Time.Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments.Our networ... Show more
Be among the first 25 applicants.Direct message the job poster from Bellway Homes.Recruitment administrator at Bellway Homes.At Bellway we recognise that people are the key to our success, and we a... Show more
About the job Deputy Manager Nursing Home.We are seeking a dedicated and experienced.Working closely with the Home Manager, youll ensure high standards of care, compliance, and resident satisfactio... Show more
My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK.Next year there will be a record 700,000 learner drivers hitting ... Show more
Chisholm Hunter, a prestigious jeweler in Livingston, is seeking a sales manager to lead a team focused on delivering exceptional service.You will demonstrate strong people management skills while ... Show more
Temporary Cleaners Required - Livingston.We are currently partnering with a well-established organisation based in Livingston and are seeking reliable and experienced cleaners to support their oper... Show more
We are currently seeking a strategic, collaborative and commercially minded IT Business Systems & Solutions Manager to join our IT team.This is a newly created leadership role that places a strong ... Show more
As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to e... Show more
A leading home care provider in Livingston is seeking a Care Assistant to support older individuals with daily tasks and companionship.The role requires working 4 days a week including at least 1 e... Show more
All employees at Gladsmuir Operations Limited.The key aims of this role are:.Delivery of operational performance at Gladsmuir Operations Limited that meets or exceeds the expectations of the CEL Bo... Show more
Salary: £30,000 (flexible with industry experience).Voted one of Sunday Times Best Places to Work 2025! Chisholm Hunter is one of the UK's multiple award‑winning jewellers, supplying luxury jewelle... Show more
A prominent pub chain in Scotland is looking for a General Manager to lead a community-focused pub.You'll be responsible for driving sales, developing your team, and creating an inviting customer e... Show more
A local real estate firm in Livingston is searching for a motivated Sales Assistant to support the sales team.Responsibilities include preparing properties for sale, managing social media content, ... Show more
We are seeking a motivated Sales Assistant to join our dynamic team.This role is essential in supporting our mission to provide exceptional service while helping clients navigate their home buying ... Show more
A housing organization in Livingston is seeking a Tenant Liaison to provide customer support.The role involves assisting customers with challenges during home renovations via telephone, email, or i... Show more
Clarks group in Livingston is hiring Seasonal Part-Time Sales Team Members.Join a team that values passion and exceptional customer service while maintaining high retail standards.You will be respo... Show more
McGeorge Appointments is seeking an accomplished General Manager for the Lobster Pot Pub and Restaurant in Blackness on Sea.This multi-award winning venue offers a chance for a hospitality leader t... Show more
Store Manager - New Store Opening | Livingston | Salary up to £33,0000 + Benefits | High Street Retail.Do not wait to apply after reading this description a high application volume is expected for ... Show more
Early Morning Delivery Drivers Needed! Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employ... Show more
HGV CLASS 2 TIPPER DRIVER – Cumbernauld.People Solutions are currently recruiting for.Monday to Friday Day Shifts | Weekly Pay | Ongoing Work | Immediate Starts Available | Full Training Prov... Show more
