Senior Product Manager Account Discovery

Were looking for a Senior Product Manager to join the Wise Account team in London to lead Account Discoverythe product area responsible for helping customers unlock the full value of their Wise Account.

Youll own the strategy for how customers discover adopt and deepen their use of Wise across spending and saving. Your mission is to guide customers from their first successful use case through to becoming engaged everyday account customers by creating intuitive personalised discovery experiences across the product.

Youll work across multiple product teams to build the systems surfaces and recommendations that connect customer journeys helping people discover whats most relevant to them at the right time. This includes everything from onboarding and navigation to dynamic recommendations and lifecycle-aware product guidance.

Heres how youll contribute to Wise

• Define and execute the vision and strategy for Account Discovery helping customers discover adopt and repeatedly use the most valuable parts of Wise.

• Build the discovery platform that powers recommendations onboarding and feature discovery across multiple product surfaces.

• Increase adoption of key spending and saving behaviours by improving first-use activation cross-use-case expansion and repeat usage.

• Partner closely with product and marketing teams across Wise to identify opportunities to connect customer journeys and drive account adoption.

• Use customer research experimentation and data to identify where customers drop off and what nudges or product experiences will help them take the next step.

• Work closely with Engineers Designers Analysts and Researchers to prioritise and deliver the highest-impact initiatives.

• Influence product strategy across teams creating consistent discovery experiences rather than isolated feature promotions.

• Be hands-on throughout the product lifecycle - from defining strategy and analysing experiments to unblocking delivery and measuring customer impact.

This role will give you the opportunity to

• Define how millions of customers discover and adopt Wise beyond their first use case.

• Build a product-wide discovery platform spanning recommendations onboarding navigation and customer journeys.

• Shape how multiple product teams promote and connect their experiences through a shared discovery system.

• Work on one of Wises most strategic growth opportunities: increasing everyday account adoption across spending and saving.

• Collaborate with world-class engineers designers analysts and researchers to build products used by millions of customers globally.

Qualifications :

Qualifications

• You have 5 years experience building customer-facing digital products ideally in growth onboarding discovery recommendations or consumer product experiences.

• You have a strong product intuition combined with a data-driven approach and enjoy using research and experimentation to solve customer problems.

• You think in terms of customer journeys and behavioural change not just individual features.

• You enjoy working across multiple teams and influencing product direction without direct authority.

• Youre comfortable working on platform products that enable many teams balancing customer needs with broader business goals.

• You have a strong technical understanding and enjoy working closely with engineering on scalable product systems.

• Youre highly hands-on and happy to move between strategy execution analytics and delivery to maximise impact.

• Experience in fintech is helpful but not required.

Additional Information :

For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit .

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Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1