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Civic Recruitment Limited
Resident Engagement Team ManagerCivic Recruitment Limited • Dudley, England, UK
Resident Engagement Team Manager

Resident Engagement Team Manager

Civic Recruitment Limited • Dudley, England, UK
30+ days ago
Job type
  • Full-time
  • Temporary
Job description
3-4 month contract role with a local authority

Summary

  • This is a 3-4 month contract role with a local authority aimed at leading and managing the Tenant Engagement Team. The role is crucial in ensuring residents have a central role in shaping housing services. The successful candidate will develop and implement a comprehensive Resident Engagement Strategy fostering meaningful involvement co-production and consultation while ensuring compliance with regulatory standards.

Responsibilities

  • Lead and manage the Resident Engagement Team including performance management supervision and budget oversight.
  • Develop and deliver a compliant and effective Resident Engagement Strategy aligned with regulatory standards.
  • Build strong relationships with tenants residents elected members and key stakeholders to ensure meaningful engagement.
  • Ensure resident feedback is captured analysed and used to drive improvements in service delivery and design.
  • Promote innovative engagement methods to reach diverse and seldom-heard communities.

Requirements:


Essential Experience Required

  • Significant experience in resident engagement co-design and scrutiny ideally within social housing or a regulated environment.
  • Experience developing and delivering engagement strategies that influence service design and delivery.
  • Proven experience managing teams performance budgets and operational services.

Essential Qualifications Required

  • Relevant professional qualification or equivalent experience in housing community engagement or a related field.
  • CIH Level 5 qualification (or working towards / willingness to undertake).

Additional Information

  • Subject to DBS check.
  • Full UK driving licence and access to a vehicle.
  • We work on a bi-weekly schedule.
The role closes on 12th July 2026 apply ASAP.



Required Skills:

To lead and manage the Tenant Engagement Team ensuring residents play a central role in shaping housing services


Required Education:

To lead and manage the Tenant Engagement Team ensuring residents play a central role in shaping housing services


Employment Type : Full Time
Experience: years
Vacancy: 1
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Resident Engagement Team Manager • Dudley, England, UK

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