As an Enterprise Customer Success Manager you will be a trusted advisor to key named/strategic customers helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Youll be responsible for understanding customer requirements implementing and onboarding new customers conducting product training driving adoption and retention and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams as well as our program counterparts to drive a successful program.
This role works with stakeholders across the company in Sales Support Marketing Product Engineering and Finance.
What Youll Do:
What Were Looking For:
Required Experience:
Manager
Enterprise Customer Success Manager • London, England, UK
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