Technical Advisor, COE 6 Amphion Controls

Description

About the Role

As a Technical Advisor within our Centre of Excellence (COE 6 Amphion Controls) you will act as a key escalation point for complex technical challenges supporting both internal teams and global customers. This role plays a critical part in ensuring continuity of expert knowledge maintaining high-quality remote diagnostics and supporting the growing installed base of drilling systems.

You will work in a high-impact fast-paced environment where analytical thinking technical depth and collaboration are essential to success.

About the Company

NOV is a leading provider of technology equipment and services to the global oil and gas industry. With a long history of innovation NOV supports customers in improving efficiency safety and environmental performance across drilling completion and production operations.

As part of our global network you will collaborate with multidisciplinary teams delivering advanced engineering solutions worldwide.

What We Offer

• Opportunity to work on advanced drilling technologies and complex technical challenges

• Exposure to global projects and cross-functional collaboration

• Structured onboarding program with dedicated buddy support

• Access to internal training and knowledge-sharing platforms

• Possibility for internal mobility across a global organization

• Collaborative and supportive team environment focused on continuous improvement

Key Responsibilities

Core Responsibilities:

• Provide advanced technical support and act as escalation point for complex issues related to Amphion control systems

• Perform in-depth technical analysis troubleshooting and root cause investigations

• Support global technical teams and customers with remote diagnostics and issue resolution

• Analyze product performance trends and contribute to continuous improvement initiatives

• Collaborate with engineering teams on design improvements and reliability enhancements

• Prepare technical reports recommendations and documentation

Additional Responsibilities:

• Support training and competency development of technical teams

• Contribute to product feedback loops and performance evaluations

• Coordinate with internal and external stakeholders to resolve critical issues

• Participate in customer meetings and provide expert technical guidance

• Ensure compliance with company standards quality systems and HSE policies

Qualifications & Skills

Essential Qualifications:

• Technical diploma or equivalent experience in electrical engineering or related field

• Proven experience in technical support field service field engineering or similar roles

• Strong ability to read and interpret electrical mechanical and technical documentation

• Proven experience in troubleshooting technical analysis and report writing

• Ability to handle complex multi-disciplinary technical challenges

• Experience working in global or cross-functional environments

Desired Qualifications:

• Experience with drilling systems (Amphion preferred PLC knowledge acceptable)

• Familiarity with NOV systems tools or product lines

• Exposure to product reliability diagnostics or failure analysis

• Knowledge of enterprise systems (e.g. Oracle Glovia or similar)

Soft Skills

• Strong analytical and problem-solving mindset

• Excellent communication skills with the ability to explain complex technical topics

• Proactive and solution-oriented approach

• Ability to prioritise and work effectively in a high-pressure environment

• Collaborative mindset with strong stakeholder management skills

• Strong organisational and reporting capabilities

Why Join Us

Join our Global Family:

We offer an inspiring place to work with great opportunities to develop your skills and collaborate with some of the brightest minds in the industry. You will be part of a professional and supportive environment where teamwork innovation and continuous improvement are at the core of everything we do.

At NOV you will contribute to technologies that power the worldwhile building a meaningful and future-oriented career.

Join our Global Family

At NOV we are committed to supporting your personal financial and professional wellbeing. Our comprehensive benefits package includes:

Health & Wellbeing

• Private Medical Insurance

• Employee Assistance Programme (EAP)

Finance & Protection

• Pension Plan

• Income Protection

• Life Assurance

• Personal Accident Coverage

Flexible Benefits(via salary sacrifice options for you and your family)

• Dental Insurance

• Healthcare Cash Plan

• Partner Life Assurance

• Critical Illness Cover

• Retail Vouchers

• Gym Membership

• Cycle to Work Scheme

• Travel Insurance

Required Experience:

Unclear Seniority

Employment Type : Full-Time
Experience: years
Vacancy: 1