Talent.com
EE
Contact Centre AgentEE • Whitley Bay, Tyne And Wear, GB
Contact Centre Agent

Contact Centre Agent

EE • Whitley Bay, Tyne And Wear, GB
9 days ago
Job type
  • Full-time
  • Permanent
Job description

Where: EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)

Full time: Permanent
Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses
Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role

Start date: July 2026 onwards

Sales Advisors

If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE.

Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash.

Our North Tyneside OR Gosforth team's full of people like you - so you'll be in great company here.

What does being a sales advisor involve?

You'll join a lively sales team in our North Tyneside OR Gosforth contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell.

You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product.

Forget what you've heard about sales

Don't let what you've heard about sales put you off. Let's smash a few myths

  • Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.

  • It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems.

  • People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console?

Why you'll be better off at EE

GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months.

UNCAPPED COMMISSION - the more you sell, the more you can earn.

BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.

GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT.

FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.

GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.

Create a job alert for this search

Contact Centre Agent • Whitley Bay, Tyne And Wear, GB

Similar jobs

Centre Team Leader – Teesside

One Stop Centre for Advice and ResourcesTees Valley, England, GB
Full-time

Friends International is an evangelical mission agency dedicated to supporting and equipping churches to reach international students for Christ.We currently have 75 staff working in 35 university ... Show more

 • Promoted

Hyperscale Data Centre Programme Director

QCS StaffingTees Valley, England, GB
Full-time

QCS Staffing is seeking a Programme Director for a data centre project in Middlesbrough.The successful candidate will lead governance, oversee various workstreams, and manage relationships with sen... Show more

 • Promoted

Contact Centre Agent

EEWhitley Bay, Tyne and Wear, United Kingdom
Full-time +1

EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ).If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE.Maybe you’ve worked in retail, or hosp... Show more

 • Promoted

Centre Enterprise Leader: Health & Community Growth

Middlesbrough Voluntary Development AgencyTees Valley, England, GB
Full-time

Middlesbrough Voluntary Development Agency is seeking an outstanding leader for the Pioneering Care Centre (PCC) to drive operational excellence and service development.This role focuses on ensurin... Show more

 • Promoted

Optical Assistant: Training, Growth & Customer Care

SpecsaversNorth Shields, England, GB
Full-time

Specsavers in North Shields is seeking a dedicated Optical Assistant to join our team.In this role, you will assist customers, provide excellent service, and have access to substantial training and... Show more

 • Promoted

Sales Consultant

SEASIDE TRAVEL LIMITEDEast Boldon, England, GB
Full-time

Seaside Travel, Boldon — We’re on the lookout for a Sales Consultant who’s passionate about creating unforgettable holidays for our customers.Love travel? Love people? We’d love you to join our tea... Show more

 • Promoted

Call Centre Representative Agent Work At Home - Part Time Paid Panelists

ApexFocusGroupMiddlesbrough, North Yorkshire, GB
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No call centre representative agent experience needed.Call ... Show more

 • Promoted

Customer Support Coordinator - Peterlee

Office AngelsPeterlee, England, GB
Full-time

Customer Support Coordinator at a growing technology business.Support customers, coordinate solutions, and deliver an outstanding customer experience.Private medical insurance, comprehensive health... Show more

 • Promoted

Service Coordinator - Flexible Supports

Speedy HireStockton-on-Tees, Durham, GB
Full-time

Service Manager - Stockton - Monday to Friday - 08:00-16:30 - 42 hours per weekSkills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.Fl... Show more

 • Promoted

Site Agent

Bennett and Game Recruitment LTDNorth Ormesby, North Yorkshire, GB
Full-time

We are currently recruiting for an experienced Site Agent to join a well-established Civil Engineering contractor delivering a range of infrastructure and flood defence projects.This is an excellen... Show more

 • Promoted

General Practitioner (GP)

FlexzoThornaby-on-Tees, North Yorkshire, GB
Full-time

Locum GP (Ad Hoc) – Stockton | Start ASAP | £600 per session.Is this the role you are looking for If so read on for more details, and make sure to apply today.We’re looking for experienced Locum GP... Show more

 • Promoted

Data Center Technician – On-Call Support in Middlesbrough

Reboot MonkeyTees Valley, England, GB
Full-time

A global data center services leader is seeking a skilled Data Center Technician in Tees Valley, UK.The role involves providing on-site technical support, including hardware troubleshooting and ser... Show more

 • Promoted

Centre Team Leader: Cross-Cultural Ministry & Outreach

One Stop Centre for Advice and ResourcesTees Valley, England, GB
Full-time

Friends International seeks a Centre Team Leader in Teesside to support and develop ministries for international students.You will mobilise volunteers and work closely with local church leaders to ... Show more

 • Promoted

Paint Technician - Repair Centre

Stoneacre Motor Group.High Leven, ENG, GB
Full-time

We are excited to be recruiting for a Bodyshop Paint Technician.This is an unrivalled opportunity to join one of the UK's fastest growing motor groups.This is not your ordinary Bodyshop Paint T... Show more

 • Promoted

Centre Enterprise Manager

Middlesbrough Voluntary Development AgencyTees Valley, England, GB
Full-time

We are here to support , promote and develop voluntary and community action in Middlesbrough.We are looking to appoint an outstanding leader to drive and champion excellence in the day‑to‑day opera... Show more

 • Promoted

Energy Sales Executive: Uncapped Commission + Early Fridays

TritilityJarrow, England, GB
Full-time

A dynamic energy consultancy based in Jarrow is seeking a Sales Executive to join their successful team.This role offers a competitive salary of up to £40,000, along with uncapped commission and a ... Show more

 • Promoted

Business Development Manager - Teesside

Nextech Group LimitedStockton-on-Tees, ENG, GB
Full-time

Business Development Manager - Teesside - £35,000 SalaryWho We AreOur client is a well-established Technology Solutions company.Their approach centres on understanding each customer's uni... Show more

 • Promoted

High-Earning Associate Dentist: Private Growth & City Centre

Gorilla JobsTees Valley, England, GB
Full-time

Gorilla Jobs is offering an exceptional opportunity for an Associate Dentist in Middlesbrough, UK.The position focuses on rewarding general dentistry and offers realistic earnings of over £10,000 p... Show more

 • Promoted

Mission-Critical Data Centre Programme Director

Quanta Consultancy Services LtdTees Valley, England, GB
Full-time

Quanta Consultancy Services Ltd is looking for a Programme Director for Data Centres based in Middlesbrough.The role involves leading programme governance and managing complex programmes that inclu... Show more

 • Promoted

On-Call Community Care Specialist (Travel)

City and County Healthcare Group LtdSunderland, England, GB
Full-time

A large care organization in the UK is seeking a Rapid Response Care Assistant to provide care for individuals with complex needs.You will receive full training and support to enhance your skills i... Show more