Talent.com
EE
Contact Centre AgentEE • Hebburn, Tyne And Wear, GB
No longer accepting applications
Contact Centre Agent

Contact Centre Agent

EE • Hebburn, Tyne And Wear, GB
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Where: EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)

Full time: Permanent

Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses

Start date: October 2026 onwards

If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE.

Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash.

Our team's in Newcastle and North Tyneside are full of people like you - so you'll be in great company here.

What does being a sales advisor involve?

You'll join a lively sales team in our contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell.

You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product.

Forget what you've heard about sales

Don't let what you've heard about sales put you off. Let's smash a few myths

  • Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.
  • It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems.
  • People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console?

Why you'll be better off at EE

GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months.

UNCAPPED COMMISSION - the more you sell, the more you can earn.

BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.

GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT.

FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.

GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.

Create a job alert for this search

Contact Centre Agent • Hebburn, Tyne And Wear, GB

Similar jobs

Contact Centre Agent

EEHebburn, Tyne and Wear, United Kingdom
Full-time +1

EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ).If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE.Maybe you’ve worked in retail, or hosp... Show more

 • Promoted

Inside Sales & Customer Success Coordinator

ENVEA GlobalAshington, England, GB
Full-time

A leading environmental instrumentation firm in the United Kingdom is seeking a Customer Service & Internal Sales Coordinator in Ashington.This role involves supporting the Test & Calibration team,... Show more

 • Promoted

Call Centre - £25,000 - £27,459 A Year

Path2 SolutionsGateshead, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Sales Advisors needed to make outbound calls, take customer orders, and handle queries while meeting KPIs, with commission and incentives. Show more

 • Promoted

Multi Skilled Operative

Tarmac Trading LimitedAlnwick, Northumberland, GB
Full-time

Harden Quarry, Biddlestone near Rothbury, Morpeth, Northumberland.Looking for a hands-on role where no two days are the same?.Do you enjoy working outdoors, operating heavy plant, solving problems,... Show more

 • Promoted

Data Centre Electrical Project Lead

Winthrop TechnologiesBlyth, England, GB
Full-time

Electrical Project Manager to lead the full electrical scope on a data centre project in Blyth, United Kingdom.You will coordinate design, procurement, installation, and commissioning, while ensuri... Show more

 • Promoted

Sales Consultant

Uniting HoldingNewcastle upon Tyne, England, GB
Full-time +1

Location: Newcastle City Centre.Salary: £21k Uncapped commission scheme.Job Type: Permanent, Full Time.Tired of working late shifts and weekends? Are you from a B2C sales background keen to get int... Show more

 • Promoted

Activities Coordinator

Exemplar Health CareBishop Auckland, ENG, GB
Full-time

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Position: Activi... Show more

 • Promoted

Data Centre Architectural Fitout Lead

Winthrop Technologies Ltd.Blyth, England, GB
Full-time

CSA Project Manager (Arch) for a major data centre project near Blyth, UK.You will lead a team of package managers, engineers, and construction managers to deliver architectural fitout packages to ... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupDarlington, County Durham, GB
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more

 • Promoted

Part-Time Autonomous Hearing Aid Audiologist — Newcastle Clinic

Sonova GroupNewcastle upon Tyne, England, GB
Part-time

Sonova Group is hiring a Hearing Aid Audiologist in Newcastle Upon Tyne for a part-time position.You'll manage your own clinic and provide high-quality, customer-centric care while benefiting from ... Show more

 • Promoted

Hearing Aid Audiologist- Newcastle Upon Tyne

Sonova GroupNewcastle upon Tyne, England, GB
Part-time

Select how often (in days) to receive an alert:.Boots Hearingcare is part of the Sonova family.Together, we’re driven by a shared vision: a world where everyone can enjoy the delight of hearing.We ... Show more

 • Promoted

Data Center Technician — On-Site, Growth & Certifications

RebootmonkeyStockley, England, GB
Full-time

A leading technology firm is looking for a Data Center Technician to join their team in Stockley Park.The candidate will be responsible for hardware installations, structured cabling, and troublesh... Show more

 • Promoted

Call Centre Representative Agent Work At Home - Part Time Paid Panelists

ApexFocusGroupDarlington, County Durham, GB
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No call centre representative agent experience needed.Call ... Show more

 • Promoted

Centre Administrator - Church Square Shopping Centre

JLLGuide Post, England, GB
Full-time

Centre Administrator – Church Square Shopping Centre.We are seeking a detail‑oriented and proactive Centre Administrator to join our team at Church Square Shopping Centre.This part‑time role report... Show more

 • Promoted

Land & Consents Consultant (Hybrid) for Major Infra

WSP in the UK & IrelandNewcastle upon Tyne, England, GB
Full-time

WSP in the UK & Ireland is seeking a Land and Consents Consultant (all levels) to join their team in Newcastle upon Tyne.The role involves negotiating land acquisition for major projects and securi... Show more

 • Promoted

Business Development Consultant - Patch: Newcastle and Sunderland, OnTheMarket - Manchester

OnTheMarketNewcastle upon Tyne, England, GB
Full-time

COSTAR GROUP – BUSINESS DEVELOPMENT CONSULTANT, PATCH: NEWCASTLE, SUNDERLAND, TYNE AND WEAR, COUNTY DURHAM AND TEESIDE, ONTHEMARKET - MANCHESTE.CoStar Group (NASDAQ: CSGP) is a leading global provi... Show more

 • Promoted

Field Sales Representative

Virgin Media O2Darlington, England, United Kingdom
Full-time

About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real ... Show more

 • Promoted

Energy Sales Consultant – 9–5 Mon-Thu, Uncapped Commission

Uniting HoldingNewcastle upon Tyne, England, GB
Full-time

A leading energy consultancy firm in Newcastle is seeking experienced sales advisors.This full-time role involves generating and maintaining a customer portfolio while using consultative sales tech... Show more

 • Promoted

Customer Service Advisor

TieTalentDarlington, England, GB
Full-time +1

The department is open from 08:00am until 06:00pm, with no late evening shifts and only one weekend in three.Are you someone with a wealth of life experience that could help you navigate challengin... Show more

 • Promoted

Data Center Technician - GB - Stockley Park - On-site

RebootmonkeyStockley, England, GB
Full-time +1

This is an on-site position supporting mission-critical infrastructure at premier data center facilities.Standard working hours with on-call rotation.Perform hardware installations, decommissions, ... Show more