Talent.com
EE
Customer Service AdvisorEE • Gateshead, Tyne And Wear, GB
Customer Service Advisor

Customer Service Advisor

EE • Gateshead, Tyne And Wear, GB
9 days ago
Job type
  • Full-time
  • Permanent
Job description

Where: EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)

Full time: Permanent
Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses
Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role

Start date: July 2026 onwards

Sales Advisors

If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE.

Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash.

Our North Tyneside OR Gosforth team's full of people like you - so you'll be in great company here.

What does being a sales advisor involve?

You'll join a lively sales team in our North Tyneside OR Gosforth contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell.

You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product.

Forget what you've heard about sales

Don't let what you've heard about sales put you off. Let's smash a few myths

  • Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.

  • It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems.

  • People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console?

Why you'll be better off at EE

GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months.

UNCAPPED COMMISSION - the more you sell, the more you can earn.

BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.

GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT.

FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.

GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.

Create a job alert for this search

Customer Service Advisor • Gateshead, Tyne And Wear, GB

Similar jobs

Retail Sales Advisor - Gateshead

Oak FurniturelandGateshead, England, GB
Full-time

Our Retail Sales Advisors are at the heart of our business acting as our biggest brand ambassadors.Often the first point of contact for customers visiting our network of showrooms, they are both in... Show more

 • Promoted

HGV Parts Advisor (Progression to Management)

Ernest Gordon RecruitmentNewcastle upon Tyne, ENG, GB
Permanent

HGV Parts Advisor (Progression to Management)£31,000 - £34,500 + Training + Progression + Company Bonus + 33 Days Holiday + Company BenefitsNewcastle Upon TyneAre you an HGV Parts Advis... Show more

 • Promoted

Product Sales Advisor (Field Sales)

Ted ExperienceNewcastle upon Tyne, England, GB
Full-time

Ted Experience has an exciting and incredibly lucrative opportunity for a Product Sales Advisor to join our innovative, high‑performing and fast‑paced in‑store field sales team.Working with the wor... Show more

 • Promoted

Exterior Products Sales Advisor

HillarysNewcastle upon Tyne, England, GB
Part-time

Exterior Products Sales Advisor - £60,000+ earnings p/a.A flexible opportunity that works around you - full or part time.Imagine running your own business, close to home, at your pace, and helping ... Show more

 • Promoted

Payroll Advisor

Pin Point RecruitmentNewcastle upon Tyne, ENG, GB
Full-time

Newcastle upon Tyne (City Centre).Up to £35,000 (DOE) + Flexible Working.Private medical helpline (24/7), free therapy, and yearly flu jabs.Discounted shopping app, cycle to work scheme, and ... Show more

 • Promoted

Disability Assessor

Maven Consulting Group LtdBishop Auckland, United Kingdom
Full-time +1

NMC and HCPC professionals eligible to apply.What is on offer as a Disability Assessor?.Excellent starting salary at £39,500pa.Monday to Friday 9am to 5pm working hours.Full time and part time avai... Show more

 • Promoted • New!

Regional Senior Care Assistant

Barchester HealthcareAshington, ENG, GB
Full-time

As a Regional Senior Care Assistant with Barchester care homes, you'll deliver warm, empathetic and respectful care and support across a 20-mile radius to help our residents get the most out of... Show more

 • Promoted

Protection Advisor

Premier Jobs UK LimitedHebburn, Tyne and Wear, GB
Full-time

Are you an experienced Protection Advisor looking for your next career move? This Protection Advisor job offers the perfect opportunity to join a leading mortgage brokerage and build a rewarding ca... Show more

 • Promoted

Exterior Products Sales Advisor - £60,000 A Year - Part Time

Hillarys BlindsGateshead, United Kingdom Of Great Britain And Northern Ireland, UK
Part-time

Sales Advisor role focusing on exterior products, with potential earnings over £60,000 annually.Offers flexible full or part-time work and the chance to run your own business helping customers with... Show more

 • Promoted

Sales Advisor - Entry Level

Blackwater Recruitment LtdNewcastle, ENG, GB
Full-time

Sales Advisor (Entry Level Position).Immediate starts available in Stoke-on-Trent!.Candidates must be eligible to work in the UK & have full-time equivalent availability.Are you looking for an ... Show more

 • Promoted

Sales Advisor

EEGosforth, ENG, GB
Full-time

Where: EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)Full time: PermanentSalary: £26,116 rising to £26.Start date: July 2026 onwardsSales AdvisorsIf youre outgoing, full of ... Show more

 • Promoted

Commission-Driven Sales Advisor - £25,087 A Year

BT GroupDarlington, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

A leading telecommunications company in Tees Valley is seeking a Sales Advisor to join its Darlington team.This role involves providing customer-focused solutions and building relationships through... Show more

 • Promoted

Divisional Activities Lead - Central Division

Barchester HealthcareDarlington, ENG, GB
Full-time

Barchester's Central Division has an opportunity for a new Divisional Activities Lead.In this key role, you will support the activity coordinator staff in the homes across the division and driv... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupDarlington, County Durham, GB
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more

 • Promoted

Sales Advisor

Persimmon HomesBowburn, ENG, GB
Full-time

Location: Durham, DH8 (Initial Assignment).Looking for a career where your ambition meets real opportunity?.Join Persimmon Homes as a Sales Advisor.At Persimmon, we don't just build homes &mdas... Show more

 • Promoted

Exterior Products Sales Advisor - £60,000 A Year - Part Time

Exterior ProductsDurham, United Kingdom Of Great Britain And Northern Ireland, UK
Part-time

Exterior Products Sales Advisor – £60,000+ earnings p/a.A flexible opportunity that works around you – full or part time.Imagine running your own business, close to home, at your pace, and helping ... Show more

 • Promoted

Multi-Site Sales Advisor - £28,000 A Year

BODYPOWER SPORTS LTDNewcastle Upon Tyne, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Join us as a Multi-Site Sales Advisor covering primarily our stores in Newcastle, Sheffield, Manchester, and Northampton as well as pop-up shops and trade shows.There may be occasions when the role... Show more

 • Promoted

Sales Advisor - £12.8 An Hour - Part Time

Fitness SuperstoreNewcastle Upon Tyne, United Kingdom Of Great Britain And Northern Ireland, UK
Part-time

Sales Advisor at Fitness Superstore.Sell fitness equipment, achieve sales targets, and provide excellent customer service. Show more

 • Promoted

Customer Service Advisor

TieTalentDarlington, England, GB
Full-time +1

The department is open from 08:00am until 06:00pm, with no late evening shifts and only one weekend in three.Are you someone with a wealth of life experience that could help you navigate challengin... Show more

 • Promoted

Product Sales Advisor - Newcastle

Ted ExperienceNewcastle upon Tyne, England, United Kingdom
Full-time

Ted Experience have an exciting and incredibly lucrative opportunity for a Product Sales Advisor to join our innovative, high performing and fast paced in-store field sales team.Working with the wo... Show more