Talent.com
IQVIA
Senior Client Service Analyst (Pharma Market Intelligence)IQVIA • London, England, UK
Senior Client Service Analyst (Pharma Market Intelligence)

Senior Client Service Analyst (Pharma Market Intelligence)

IQVIA • London, England, UK
30+ days ago
Job type
  • Full-time
Job description
Join us on our exciting journey!

We are recruiting a bold mind to work as a Senior Client Service Analyst with experience in client-facing roles customer success account management or healthcare/pharmaceutical analytics.

In this role you will partner with leading pharmaceutical clients helping them maximize the value of IQVIAs market intelligence solutions while building strong long-term relationships. You will combine analytical thinking problem-solving and stakeholder management to support client success and business growth.

Essential Functions:

  • Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction under supervision.
  • Assists team members to build establish and maintain effective business relationships with clients to proactively support their needs as their day-to-day contact possibly focused on a specific product or service.
  • Ensures through review and verification that the product deliverable meets the customers specifications including timeliness and quality.
  • Partners with the account manager and clients to derive optimum value from IQVIA products and services by explaining and expanding the usage of current IQVIA deliverables and identifying revenue opportunities within existing clients.
  • Maintains effective internal communications with sales and client service support to keep all apprised on activities with the client.
  • Monitors performance against existing service agreements and ensures clients obligations are met.
  • Researches analyzes and responds to client that require an in-depth understanding of the client specific business line and/or therapeutic market.
  • May conduct product/services and process training for clients and other employees.
  • May conduct service meetings at client sites.
  • Represents IQVIA on external client projects.
  • May mentor and lead other client service reps and represent the manager in their absence.

Qualifications:

  • Bachelors degree or equivalent experience. Healthcare or L&S would be a plus.
  • Experience in Client Services Customer Success Account Management or a similar client-facing role.
  • Strong analytical mindset and confidence working with data.
  • Excellent communication and stakeholder management skills.
  • Ability to build trusted client relationships and manage challenging situations.
  • Experience within healthcare pharmaceuticals life sciences or market intelligence is a plus.
  • Proficiency in Excel and other business tools.

We invite you to join IQVIA

IQVIA is a leading global provider of advanced analytics technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world. Learn more at

IQVIA is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age race national origin gender or other protected status.

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.


Required Experience:

Senior IC


Employment Type : Full-Time
Experience: years
Vacancy: 1
Create a job alert for this search

Senior Client Service Analyst (Pharma Market Intelligence) • London, England, UK

Similar jobs

Institutional Client Solutions Senior Analyst

Aluna PartnersGreater London, England, GB
Full-time

Aluna Partners in London is seeking a Client Solutions Senior Analyst to drive AUM growth across the firm's strategies, including asset‑backed finance and trade finance.The successful candidate wil... Show more

 • Promoted

Senior Service Analyst - Settlements & Ops (Hybrid)

Low Carbon Contracts CompanyGreater London, England, GB
Full-time

A leading energy sector firm in London is seeking a Senior Service Analyst to enhance their settlement services.The role involves conducting research, optimizing service delivery, and managing perf... Show more

 • Promoted

Pharma Business Insights Analyst (Hybrid, Contract)

PE GlobalLondon, England, GB
Full-time

A recruitment agency in the healthcare sector is seeking a Pharmaceutical Business Analyst for a hybrid role in London.The successful candidate will analyze market performance, shape go-to-market s... Show more

 • Promoted

Service Delivery Analyst - ITIL & Data Excellence (Hybrid)

Age UKLondon, England, GB
Full-time

A charitable organization in London seeks a Service Delivery Analyst to support its Service Delivery team.This role involves gathering and analyzing service management data to ensure operational ex... Show more

 • Promoted

Senior Client Partner - BFS

BrillioGreater London, England, GB
Full-time

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through in... Show more

 • Promoted

Senior Analyst

S&P GlobalGreater London, England, GB
Full-time

Support and execute end‑to‑end audit engagements (planning, fieldwork and reporting), under the oversight of Audit Management, in line with the annual audit plan, departmental methodology, and IIA ... Show more

 • Promoted

Client Services Associate - Fast-Paced Sales & Insights

Third Bridge GroupGreater London, England, GB
Full-time

Third Bridge is seeking a Client Services Associate to develop commercial awareness and business acumen, connecting clients with expert insights in a fast‑paced, target‑driven environment.You will ... Show more

 • Promoted

eTrading & Client Risk Analyst

iSAMGreater London, England, GB
Full-time

SAM is a leading financial technology firm specialising in quantitative trading, with iSAM Securities and iSAM Funds.The trading team focuses on risk monitoring, client optimization, and maintainin... Show more

 • Promoted

Senior Reward Analyst

Frazer JonesLondon, City of London, GB
Full-time

Senior Reward Analyst- Flexible Working -£65k - £70k.Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.Frazer Jones is delig... Show more

 • Promoted

Trading Analyst

P2PGreater London, England, GB
Full-time

We are looking for a Trading Analyst in London with good Python coding skills and a curiosity about HFT, market making and crypto trading.You will be working closely with the traders on the trading... Show more

 • Promoted

Senior Analyst, Global Financial Crime Product Compliance

Checkout LtdGreater London, England, GB
Full-time

Checkout Ltd in Greater London is seeking a Senior Analyst to join the Financial Crime Product Compliance team.This role involves coordinating product launches and ensuring compliance with financia... Show more

 • Promoted

Client Services Analyst

TenzingGreater London, England, GB
Full-time

At Tenzing, we’re on a mission to become the best pan-European software and tech investor.We seek out high-growth European tech and tech-enabled businesses and help build them into international po... Show more

 • Promoted

Senior Intelligence Analyst - AI-Powered Crypto Forensics

Software CareersGreater London, England, GB
Full-time

Chainalysis in London is seeking a Senior Intelligence Analyst to deepen attribution for the most complex crypto-ecosystem components, designing AI-enabled automation to scale outputs.You will set ... Show more

 • Promoted

Client Analyst

Tiger RecruitmentGreater London, England, GB
Full-time

I am partnering with an Investment firm, based in the West End.They are seeking a personable, polished, ambitious, and organised candidate to join their team in a Client Analyst role.In this role, ... Show more

 • Promoted

Global Client Service & Operations Analyst Senior

Capital GroupGreater London, England, GB
Full-time

Global Client Service & Operations Analyst Senior page is loaded## Global Client Service & Operations Analyst Seniorlocations: Londontime type: Full timeposted on: Posted Todayjob requisition... Show more

 • Promoted

Client Services Associate: Fast-Paced Sales & Insights

慨正橡扯Greater London, England, GB
Full-time

Third Bridge in London is hiring an Associate (Client Services) to drive commercial awareness and business acumen, enabling access to expert insights for investors and business leaders.You will eng... Show more

 • Promoted

Senior Business Analyst - Client Onboarding & FX e-Trading

Talan GroupGreater London, England, GB
Full-time

A leading financial services firm in London is seeking an experienced Business Analyst for their client onboarding initiative.The role involves managing the business analysis roadmap for a fully au... Show more

 • Promoted

Senior AML Analyst

Ropes & Gray LLP.Greater London, England, GB
Full-time

Ropes & Gray is a global law firm that operates across 17 time zones and has more than 1,400 lawyers based in the United States, Europe and Asia who collaborate seamlessly to provide clients with h... Show more

 • Promoted

Client Connectivity Specialist - FIX Implementations

NomuraCity Of London, England, GB
Full-time

Client Connectivity Specialist – FIX Implementations.Client Connectivity Specialist – FIX Implementations.Client Connectivity Specialist – FIX Implementations.Nomura is a global financial services ... Show more

 • Promoted

Senior Client Manager

Design Bridge and PartnersGreater London, England, GB
Full-time

At Design Bridge and Partners we believe design is the most powerful means of driving positive change.Because design answers the big questions.Reshaping how organisations behave and how people expe... Show more