Medical Records Team Lead

Description

Spire Healthcare Pontprennau Cardiff Cardiff Medical Records Team Lead Medical Records Spire Cardiff Hospital Private Healthcare Full Time Permanent Cardiff

Spire Cardiff Hospital is looking for an experienced and motivated Medical Records Team Lead to join our hardworking Medical Records team. This is a key role where youll help ensure patient records are managed safely accurately and efficientlysupporting clinical teams to deliver seamless high-quality care. Behind every patient interaction is reliable information and your leadership will help ensure the right records are always in the right place at the right time making a real difference to both patient experience and hospital operations.

About the Role:

As a Medical Records Team Lead you will oversee the day-to-day running of the medical records function leading a small dedicated team to maintain accurate secure and accessible patient records across the hospital. Youll play a vital part in supporting clinical pathways ensuring records are available for admissions and clinics and helping departments provide safe timely care.

Youll work closely with a range of teamsfrom consultants and secretaries to governance and administrationensuring records are delivered promptly and processes run smoothly.

At Spire youll work in a modern patient-focused environment where quality and care come first.

Why Join Us:

Youll be joining a supportive and close-knit team that takes pride in what they do. Theres a genuine sense of collaboration here where everyones contribution is valued and recognised. Its a great place to build relationships share ideas and feel part of something meaningful.

Duties and Responsibilities:

• Lead and supervise the Medical Records team ensuring an efficient and high-quality service
• Manage staff rotas workload planning and day-to-day team performance
• Ensure all patient records are accurately filed stored securely and available when needed
• Oversee the tracking retrieval and delivery of records across departments
• Support medico-legal requests ensuring records are handled within required timeframes
• Maintain effective communication with clinical and administrative teams to support patient care
• Monitor audits and ensure compliance with hospital targets and governance standards
• Support recruitment training and ongoing development of team members
• Ensure accurate archiving and retrieval of records including offsite storage processes
• Promote a culture of continuous improvement safety and excellent customer service

Who were looking for:

• Previous experience in a supervisory or team lead role within administration or healthcare
• Strong organisational skills with excellent attention to detail
• Confident communicator both written and verbal
• Experience managing workloads rotas and team performance
• Good IT skills and confidence working with systems and data
• A proactive problem-solving approach with the ability to prioritise effectively
• Commitment to confidentiality data protection and patient safety
• A collaborative team player with a supportive and approachable leadership style
• Experience within a healthcare or hospital setting would be beneficial

Contract: Permanent
Days/Hours: Full Time 37.5 hours per week

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Access to private healthcare and health insurance options
• Gym and wellbeing benefits
• Free on-site parking
• A supportive team within a leading independent healthcare provider
• Employer and employee contributory pension with flexible retirement options
• Spire for you reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening

We commit to our employees well-being through work life balance on-going development support and reward.

Inclusion Statement:

We are committed to creating an inclusive environment and welcome applications from all backgrounds.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Alison Roberts on

Were reviewing applications as they come in so early applications are encouraged.

Closing date: In order to streamline our recruitment process we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Employment Type : Full-Time
Experience: years
Vacancy: 1