Caretaker/Handy Person - Supported Housing Services - North East London

Role: Caretaker

Contract: Full Time Permanent

Hours: 38 hours per week

Salary: £27,368 Per annum full time.

Location: Various - Must have full, clean UK driving licence

Company van provided.

About Outward

For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North and East London. Established by families seeking alternatives to institutional care, we’ve grown into a respected provider of person-centred support for adults with learning disabilities, autism, mental health needs and complex needs. We support over 1,000 people across nine boroughs, guided by our core values: engage, enable and empower, and we work in partnership with individuals and their families to promote choice, control and inclusion.

Outward is proud to be an accredited Living Wage Employer. This means we are committed to paying the Real Living Wage – not just the government minimum or national living wage – to our frontline Support Workers and other eligible staff. We recognise the value of the work our teams do, and we are committed to ensuring fair pay that reflects the true cost of living. The Real Living Wage is updated annually by the Living Wage Foundation, and Outward remains committed to aligning our pay accordingly.

Outward’s Supported Housing Department provide a high quality intensive housing management service that supports our residents to sustain their tenancies. We work with a number of registered housing providers, our principal landlord being Newlon Housing Trust, for whom outward manage properties across in several London Boroughs.

An exciting opportunity has now arisen for 1 x full time Caretaker/Handy Person to join the central caretaking team.

• Are you an enthusiastic, motivated and conscientious individual?
• Do you care about the wellbeing of vulnerable people and want to ensure their homes are safe?
• Do you have experience of delivering an excellent property maintenance service?
• Are you an excellent communicator?
• Can you manage your own time efficiently? And yet are happy to be part of a team dedicated to our residents.

Requirements

Essential:

· Provide an excellent caretaker service to all Outward customers, ensuring that once works are carried out, the property is left safe, clean and tidy.

· Managing and planning your day to ensure you optimise your time.

· Carrying out regular health and safety checks and tests.

· Carrying out documented property inspections where required.

· To complete all relevant training.

· Providing caretaker support to our old peoples’ services.

· Basic DIY or trade skills (plumbing, carpentry, electrical, painting)

· Experience using hand tools and light machinery

· Right to work in the UK.

· Clean UK Driving Licence

Staff must have access to a smartphone capable of receiving SMS messages and installing authentication apps for secure systems access [this must be included]

Right to Work in the UK. Please note: Outward will not provide visa sponsorship.

Desirable:

· Previous caretaking or maintenance experience (e.g., in a residential building, or healthcare setting)

· IT literacy for logging maintenance issues or using facility management systems

· Health & Safety training or awareness (e.g., COSHH, risk assessments)

Other Requirements:

• Ability to travel across multiple sites within a broad geographical area
• Adapting to changing duties or priorities

The successful applicant will have at least one year’s experience in a similar role and have the ability to carry out maintenance tasks safely and with practical ability, having a can-do attitude towards our residents and colleagues. Because of the requirement to work alone with vulnerable adults, a full DBS check will be completed before a final job offer can be made.

How to Apply

The above is not an exhaustive list of requirements for the role.

If you think you are who we are looking for, please submit a CV and statement detailing how you feel your experiences meets the requirements of the role by referring to the Job Responsibilities and the Person Specification.

There is no specific closing date for this advert. We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.

Benefits

When you join us, you’ll have access to a wide range of benefits to support your wellbeing, development and work–life balance, including:

• Comprehensive Learning and Development Programme
• Pension Scheme
• Cycle‑to‑Work Scheme
• Blue Light Discounts Card
• Eye Care Vouchers
• Flu Jab Reimbursement
• Health Assured Employee Assistance Programme
• Option to purchase additional annual leave
• Refer‑a‑Friend Scheme
• Long Service Awards
• Discounted holidays at Nutley Edge Cottages
• Credit Union Scheme
• Outward Computing Scheme
• Death in Service Benefit

Full details of our rewards and benefits are available from our HR Team and through our Staff Room intranet.

Diversity and Safeguarding at Outward :

We are committed to equal opportunities and welcome applications from all sections of the community.

Outward applies its Equal Opportunities Policy at all stages of recruitment and selection. Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.

As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI) Please note that the OOI is available to disabled candidates only. Regrettably, any false declaration of disability in order to secure an interview will impact on your overall application.

Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require a DBS for successful candidates.