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Concierge Team LeadCatch 22 • London, England, UK
Concierge Team Lead

Concierge Team Lead

Catch 22 • London, England, UK
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Job Description

Concierge Team lead - Permanent

White City London
48750 per annum 18.75 per hour 50 hours per week
Shift Pattern: 10:00am 8:00pm (flexibility required)

We are recruiting for an experienced Concierge Team Lead to join a prestigious corporate site in White City. This is a fantastic opportunity for a customer-focused security professional to lead front-of-house operations while supporting workplace services facilities coordination and event delivery.

Reporting to the Workplace Experience Manager you will oversee the day-to-day running of the concierge function ensuring the highest standards of customer service safety security and operational excellence.

Key Responsibilities

  • Lead and support the Concierge team to deliver a first-class visitor experience.
  • Act as the first point of contact for visitors employees contractors and guests.
  • Carry out security patrols and support site safety access control and emergency procedures.
  • Coordinate event logistics room set-ups and facilities services including cleaning maintenance and security.
  • Manage contractor visits inspections audits and resource planning.
  • Support the delivery of a safe compliant and professional workplace environment.
  • Build strong relationships with clients stakeholders and colleagues.

About You

  • Valid SIA Licence.
  • First Aid at Work qualification.
  • IOSH Working Safely or similar Health & Safety qualification.
  • Previous experience within security concierge facilities or workplace experience environments.
  • Strong leadership communication and organisational skills.
  • Experience supporting events or managing workplace services is highly desirable.
  • Confident using Microsoft Office applications.
  • Flexible and able to adapt to changing business needs.

This role would suit a professional and proactive individual who enjoys working in a fast-paced environment and takes pride in delivering exceptional customer service and operational support.

Apply today to be considered for this exciting Concierge Team Lead opportunity in White City.


Employment Type : Full-Time
Experience: years
Vacancy: 1
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Concierge Team Lead • London, England, UK

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