Talent.com
Grey Matter Recruitment
Renewal Manager at Enterprise Procurement and Spend Management SaaSGrey Matter Recruitment • Reading, England, United Kingdom
Renewal Manager at Enterprise Procurement and Spend Management SaaS

Renewal Manager at Enterprise Procurement and Spend Management SaaS

Grey Matter Recruitment • Reading, England, United Kingdom
8 days ago
Job type
  • Full-time
Job description

Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation.



The Company

  • Cloud based procurement and spend management software, helping organisations transform the way they manage purchasing, suppliers, invoices and payments through a single, integrated SaaS platform.
  • Market-leading procurement technology that improves efficiency, financial control and visibility of organisational spend.
  • Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology.
  • Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are value



The Role


  • Take ownership of a portfolio of existing customer contracts, ensuring timely renewals while delivering an exceptional customer experience.
  • Working closely with Customer Success, Sales and Account Management teams, you'll play a key role in protecting recurring revenue, reducing churn and identifying opportunities to strengthen customer relationships.
  • Manage the end-to-end renewal process, from forecasting and customer engagement through to pricing, negotiation and contract completion.
  • Build strong relationships with customers, proactively managing renewal timelines and ensuring contracts are renewed ahead of expiry.
  • Maintain accurate contract, pricing and renewal data within CRM systems, providing reliable forecasting and reporting.
  • Collaborate with internal stakeholders to resolve commercial issues, improve renewal processes and contribute to revenue retention targets.


Desired Skills and Experience


  • Previous experience managing customer renewals, account management or customer success within a SaaS or software environment.
  • Strong commercial awareness with experience negotiating contracts, pricing and commercial terms.
  • Excellent organisational and stakeholder management skills, with the ability to manage multiple renewal cycles simultaneously.
  • Analytical, customer-focused and proactive, with experience using CRM systems to manage contract data, forecasting and reporting.
Create a job alert for this search

Renewal Manager at Enterprise Procurement and Spend Management SaaS • Reading, England, United Kingdom

Similar jobs

Platform Architect (Kubernetes/Openshift)

F5 ConsultantsReading, Berkshire, GB
Full-time

Platform Architect (Kubernetes/OpenShift).Hybrid - Reading area (1-2 days per week on site).If the following job requirements and experience match your skills, please ensure you apply promptly.Kube... Show more

 • Promoted

Subcontract Manager - Aerospace

BAXTER HALL RECRUITMENTAlton, Hampshire, GB
Full-time

Our client is searching for a contractor inside IR35 to work as a Subcontract Manager.The role would suit someone with extensive supply chain experience, from defining programme requirements throug... Show more

 • Promoted

Remote Senior Contracts & Procurement Strategy Lead

Reassured LtdBasingstoke, England, GB
Remote
Full-time

A growing financial services firm in Basingstoke is seeking a Head of Contracts and Procurement to oversee high value contracts and steer procurement strategy.You will lead contract negotiations, m... Show more

 • Promoted

Cloud Operations Architect Lead — Reliability & Innovation

LoftwareWinnersh, England, GB
Full-time

Loftware is seeking a Cloud Operations Architecture Lead to help shape the future of cloud services.In this role, you will lead complex cloud infrastructure initiatives and mentor a team of enginee... Show more

 • Promoted

Hybrid Business Development Manager

Clarify Consultancy LtdReading, ENG, GB
Full-time

Our client, a high-growth IT solutions provider, is seeking an ambitious Business Development Manager to drive new business while nurturing and expanding existing accounts.This is a hybrid role com... Show more

 • Promoted

Deployment Manager

TGS International GroupReading, England, GB
Full-time

One of our clients are seeking an experienced Data Center Installation Lead to oversee onsite teams and manage the successful delivery of large-scale infrastructure deployment projects.This role in... Show more

 • Promoted

IT Operational Vendor Manager

GAF Materials Corp.Reading, England, GB
Full-time

Key Operational Responsibilities.Performance and Service Delivery Management.SLA & KPI Tracking: Establish, monitor, and report daily and weekly on vendor performance against contractual SLAs and K... Show more

 • Promoted

Senior SaaS AE — Global New-Biz & C-Level Deals

BMS Tech SalesReading, England, GB
Full-time

BMS Tech Sales is seeking a seasoned software sales professional for a high-energy, new business role.You will pursue multi-million pound deals and build strong C-level relationships across global ... Show more

 • Promoted

Governance and Compliance Manager

GBS Group (UK)Reading, England, GB
Full-time

To manage the professional delivery of corporate governance across GEDU, including providing high-quality servicing for the Board of Directors, Executive Boards, and the Standing Committees of the ... Show more

 • Promoted

New Product Development Manager

Great Foods - Egyptian International For Food ProductsReading, England, GB
Permanent

Development Chef / NPD Chef, UK Chilled Food‑to‑Go.Great Foods is an established Egyptian grower and manufacturer of tomato, vegetable and pulse products, supplying retailers and manufacturers acro... Show more

 • Promoted

Senior Embedded Architect Manager

NVIDIAReading, England, GB
Full-time

NVIDIA is seeking a technical leader interested in defining, crafting, implementing, and guiding the implementation of security research, architecture, implementation, and design for next‑generatio... Show more

 • Promoted

Platform Architect (Kubernetes/Openshift)

F5 consultantsReading, ENG, GB
Full-time

Platform Architect (Kubernetes/OpenShift)?? Hybrid - Reading area (1-2 days per week on site)?? Up to £115,000 + BonusI'm recruiting for a senior Platform Architect to take ownership of t... Show more

 • Promoted

Procurement Manager - FM

LorienBasingstoke, England, GB
Temporary

Hybrid – 2–3 days per week onsite (Basingstoke).An exciting opportunity has arisen for an experienced.This role is ideal for a proactive, commercially focused procurement professional who enjoys ow... Show more

 • Promoted

Oracle HCM Delivery Manager

Harvey NashReading, England, GB
Full-time

Account Manager - Harvey Nash at Harvey Nash Group.Our Utilities client is seeking an experienced Oracle HCM Integrations Delivery Manager to join their major digital transformation, aligned to the... Show more

 • Promoted

Pre-Sales Network Architect

Apache AssociatesBasingstoke, England, GB
Temporary

Do you have SC clearance and experience as a Pre-Sales Network Architect with previous bid experience and pre-sales? If so, we need you! You will be working on a 12-month contract within local Gove... Show more

 • Promoted

Senior Cybersecurity Solutions Architect & Sales Enablement

CrowdStrikeReading, England, GB
Full-time

CrowdStrike is seeking a Senior Corporate Sales Engineer to join our expanding team in the United Kingdom.The role blends hands-on technical work with strategic projects, supporting sales initiativ... Show more

 • Promoted

Kubernetes Platform Architect — Remote Lead

83zeroWokingham, England, GB
Remote
Full-time

Platform Architect to oversee the architectural vision for Kubernetes-based platforms.This role offers the autonomy to influence technical direction and engage with senior stakeholders, focusing on... Show more

 • Promoted

Subcontract Manager - Aerospace

Baxter Hall RecruitmentAlton, ENG, GB
Full-time

Our client is searching for a contractor inside IR35 to work as a Subcontract Manager.The role would suit someone with extensive supply chain experience, from defining programme requirements throug... Show more

 • Promoted

Enterprise Customer Success Manager - SaaS eCommerce Growth

Profitero+Reading, England, GB
Full-time

A leading global SaaS commerce platform is seeking a Customer Success Executive to manage relationships with branded clients in Reading.You'll ensure clients achieve ROI from services, oversee rene... Show more

 • Promoted

Senior Procurement Manager

Charlton RecruitmentBasingstoke, England, GB
Full-time

Senior Procurement Manager – Leading National Railway Organisation (Southern Zone).Location: London (Blackfriars) or Basingstoke | Hybrid (3 days office).Salary: £55,596 – £67,813 + Up to 20% Bonus... Show more