Were looking for an experienced people leader to join our Agent Remuneration team as an Agency Administration Team Manager. This is a hybrid opportunity to lead a team that plays an important role in supporting advisers intermediary firms and operational processes across Legal & General.
Youll be joining a collaborative leadership team and will have the chance to make an immediate impact through coaching colleagues improving performance and ensuring excellent operational delivery within a fast-paced financial services environment.
Salary from 34500 depending on experience.
What youll be doing:
- Leading and developing a team of operational colleagues
- Managing team performance through coaching feedback and regular 1:1s
- Ensuring service levels quality measures and KPI targets are achieved
- Overseeing quality assurance activities and complaint handling
- Managing operational risks controls and regulatory requirements
- Using management information to drive performance improvements
- Supporting colleagues through change development and continuous improvement
- Building effective relationships with internal stakeholders and intermediary partners
Who were looking for:
- Previous people management experience
- Experience leading diverse teams in a fast-paced environment
- Financial Services experience
- Knowledge of FCA regulations and governance requirements
- Experience managing quality assurance or complaints processes
- Strong stakeholder management and communication skills
- Ability to analyse data and make informed operational decisions
- Experience working with brokers IFAs or intermediary distribution channels
Whatever your role we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
- The opportunity to participate in our annual performance -related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Healthcare Plan (permanent employees only)
- At least 25 days holiday plus public holidays 26 days after 2 years service. Theres also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
- There are many discounts we offer both for our own products and at a range of high street stores and online
- Were creating netzero carbon workplaces by 2030 by investing in our sustainable modern offices across the UK all designed to bring people together and elevate the inperson experience
Additional Information :
At L&G we believe its possible to generate positive returns today while helping to build a better future for all.
If you join us youll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time term-time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can.
It doesnt matter if you dont meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths potential and connection to our purpose.
Remote Work :
No
Employment Type :
Full-time
Experience: years
Vacancy: 1