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Civic Recruitment Limited
Housing Finance OfficerCivic Recruitment Limited • Kettering, England, UK
Housing Finance Officer

Housing Finance Officer

Civic Recruitment Limited • Kettering, England, UK
30+ days ago
Job type
  • Full-time
  • Temporary
Job description
Housing Finance Officer 5 Month Contract

Location: Kettering
Contract: Temporary (5 Months)
Pay: Bi-weekly

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Summary


This temporary 5-month contract role is pivotal in providing administrative and financial support within the Housing Service. The Housing Finance Officer will manage financial inquiries maintain accurate records and support the tenancy team to ensure efficient income collection and service delivery. This role is essential for maintaining the smooth operation of housing finance functions and ensuring high-quality service to residents.

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Responsibilities


  • Finance & Inbox Management
    • Manage the Housing Finance inbox ensuring timely responses to queries.
    • Handle incoming emails and correspondence related to housing finance.
  • Payments & Customer Contact
    • Process rent and other housing-related payments.
    • Professionally handle telephone calls and customer inquiries.
    • Provide accurate information and support to residents.
  • Administration & Systems
    • Log and update information on the housing management system.
    • Maintain accurate records and ensure data integrity.
    • Manage incoming post and related tasks.
  • Team Support
    • Provide administrative support to the tenancy and housing teams.
    • Assist colleagues with ad hoc tasks as required.
    • Contribute to the smooth day-to-day running of the service.
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Requirements

Requirements:

  • Knowledge
    • Understanding of basic housing or finance processes.
    • Awareness of customer service principles.
  • Experience
    • Essential: Experience in an administrative or customer service role handling emails calls and data entry and working in a busy office environment.
    • Desirable: Experience within housing local authority or finance teams and using housing management systems.
  • Skills & Competencies
    • Strong organizational and administrative skills.
    • Good attention to detail and accuracy.
    • Excellent communication skills (written and verbal).
    • Ability to manage multiple tasks and priorities.
    • Proficient in IT systems and data entry.
    • Team player with a proactive approach.
  • Other Requirements
    • Professional and customer-focused approach.
    • Ability to work efficiently under pressure.
    • Flexible and willing to support the wider team.
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Additional Information


  • This is a 5-month temporary contract.
  • Pay is provided on a bi-weekly basis.
  • Opportunity to gain experience within a housing finance function.
  • Immediate start available.


Required Skills:

Experience Essential: Experience working within homelessness prevention or housing options Experience managing housing cases within a local authority or similar setting Proven experience delivering advice and support to vulnerable individuals Experience working in a fast-paced high-demand environment


Employment Type : Full Time
Experience: years
Vacancy: 1
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Housing Finance Officer • Kettering, England, UK

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