We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff is well-organized and productive.
An excellent call center manager must be an organized reliable and results-driven professional. They must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements. As a call center manager you must also have excellent customer service and communication skills.
The goal is to do everything possible to attain goals and achieve great results for our company.
Required Skills:
MS Office call center equipment software programs customer support customer service skill customer satisfaction effective communications
Call Center Manager[London, UK] • London, England, UK
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