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Home Instead
Care CoordinatorHome Instead • Dawlish, England, UK
Care Coordinator

Care Coordinator

Home Instead • Dawlish, England, UK
30+ days ago
Job type
  • Full-time
Job description

Key Responsibilities:

  • Develop and maintain effective efficient schedules for clients and Care Professionals.

  • Ensure schedules optimise travel time and availability while meeting client needs.

  • Be responsive to changes making real-time adjustments when necessary.

  • Match Care Professionals with clients arranging introductions in collaboration with the care team.

  • Maintain excellent relationships with both clients and Care Professionals to ensure a positive experience for all.

  • Ensure compliance with franchise standards including introducing Care Professionals to clients before their first visit.

  • Work with the recruitment team to ensure staffing levels meet demand.

  • Participate in the on-call rota as required.

What We Offer:

  • A supportive team who go above and beyond.
  • Full training and ongoing development opportunities.
  • A rewarding role where you can make a real difference every day.
  • A friendly values-led culture where your contribution is recognised and appreciated.
  • The opportunity to be part of an award-winning care company committed to quality and relationship-led care.

Why Home Instead

At Home Instead youll be part of a team that values your contributions and supports your growth. We offer a collaborative caring work environment where your scheduling expertise will directly impact the well-being of our clients and the success of our Care Professionals.


Qualifications :

What youll need

Previous experience as a Care Coordinator Scheduler Rota Coordinator Workforce Planner or similar role within domiciliary care would be a big advantage within this role.

  • Experience in a scheduling or coordinating role within home care.
  • Knowledge of the domiciliary care industry.
  • Excellent communication and interpersonal skills.
  • Ability to plan prioritise and remain calm under pressure.
  • A proactive and analytical mindset with great attention to detail.
  • Flexibility to support the evening and weekend on-call rota.


Remote Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1
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Care Coordinator • Dawlish, England, UK

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