We are looking for an experienced Restaurant Manager to join the team at BFI Riverfront!
With spectacular views of Waterloo Bridge and the Thames our vibrant BFI Riverfront restaurant and bar is the hottest spot on the Southbank.
Salary: (depending on experience) Generous service charge
Contract: Full Time / Permanent
- 5 day working week
- Mixture of shifts with evenings being the busy periods
- Company benefits
- Development opportunity
About the Restaurant Manager role:
As Restaurant Manager you will support the day-to-day running of the restaurant leading service from the floor and ensuring a consistently high standard of customer experience. Youll work closely with the General Manager Assistant General Manager and the Operations Manager to drive operational excellence team engagement and commercial performance.
Youll be a hands-on leader with a strong presence on the floor supporting the team during service coaching team members in real time and ensuring smooth and efficient operations throughout the day.
You will also:
Support in delivering exceptional service and operational standards
Lead and motivate the team during busy services
Help oversee reservations table management and guest flow
Handle customer feedback and resolve issues professionally
Support recruitment onboarding and training of team members
Drive team engagement and create a positive working environment
Support labour control productivity and commercial performance
Ensure compliance with food safety health & safety and company procedures
Maintain high standards of cleanliness presentation and service at all times
Deputise for senior management when required
Qualifications :
Previous experience in a restaurant management role
Excellent product knowledge (food & beverage)
Strong communication and organisational skills
Confident leading a team in a fast-paced environment
Excellent customer care and problem-solving skills
Positive supportive and team-focused approach
Ability to take initiative and lead by example
Good understanding of restaurant operations and service standards
Flexible and reliable with a hands-on attitude
Additional Information :
Benugo has built a culture of inclusivity & progression for all employees and we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations plus free tea & coffee on your days off too!
- Life Assurance
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Perkbox app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you apply now!
Remote Work :
No
Employment Type :
Full-time
Experience: years
Vacancy: 1