Talent.com
DPD Group UK
Credit Management ClerkDPD Group UK • Bristol, England, UK
Credit Management Clerk

Credit Management Clerk

DPD Group UK • Bristol, England, UK
5 days ago
Job type
  • Full-time
Job description

We are currently recruiting a for an experienced and dedicated Customer Service / Credit Controller (known internally as Credit Management Clerk) to join our high performing and friendly Credit Management team based in Bristol Castlemead.

We are looking for a customer focused individual who has a background of fast paced customer service and/or credit management (credit control) based roles.

Key responsibilities of this role will include;

  • Resolve customer invoice queries within agreed time scales
  • Manage accounts receivable ledger proactively contacting customers via telephone and email to ensure invoices are paid to agreed payment terms
  • Manage customer interactions via telephone and email ensuring our customers expectations are always appropriately met
  • Actively engage with internal departments such as Sales Customer Relationship Management Customer Services and Finance where appropriate to ensure all of the above are achieved
  • Complete ad hoc tasks in relation to the above when appropriate

Qualifications :

About You

As the successful candidate your career history will clearly evidence strong customer service and customer query resolution skills. You will be comfortable handling both inbound and outbound calls and working to tight deadlines and challenging KPIs.

Alongside these you will need to have;

  • You will have proven and demonstrable experience of working in a fast paced customer service and/or credit management (credit control) environment
  • You will have strong communication skills with a confident telephone manner and the ability to build a quick rapport with the customer
  • You will be polite and professional at all times and have a willingness to go the extra mile to exceed customer expectations
  • Ability to work as a team player and on your own initiative
  • Excellent administration skills with the ability to use Microsoft Office / Google programmes
  • Demonstrate high levels of self-motivation and initiative to effectively problem solve.
  • Demonstrate the core DPD DNA values of Passion Respect Honesty Flexibility Caring and Accountability.


Additional Information :

About our benefits:

We recognise that our people are at the heart of our business without them we wouldnt be able to deliver our award-winning service to millions of customers across the country each day. Its important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few

  • Holiday trading
  • Enhanced maternity and paternity package
  • Free life assurance of 4 x salary on joining the pension scheme
  • Vitality at Work
  • Discounted shopping from 100s of retailers including up to 5% off supermarket shopping
  • Milestone Days off to celebrate with your family and friends
  • Free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers promises then this is the job for you! Apply today.


Remote Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1

Create a job alert for this search

Credit Management Clerk • Bristol, England, UK

Similar jobs

CASS Reconciliations Analyst

FNZTemple Cloud, England, GB
Full-time

FNZ provides an opportunity to gain unparalleled experience working for an organisation with a unique combination of both retail technology and financial services at one of the fastest and most suc... Show more

 • Promoted

SVP, Special Credits & Risk Management

Global Credit UnionStreet, England, GB
Full-time

The Global Credit Union is seeking a Senior Vice President of Special Credits to provide executive leadership and enhance the organization’s financial position.The successful candidate will lead cr... Show more

 • Promoted

Technical Sales Representative

MGF LTDAvonmouth, ENG, GB
Full-time

An excellent opportunity has arisen for a Technical Sales Representative to join the team operating from our depot in Avonmouth, Bristol, covering the South West region.Technically minded with hand... Show more

 • Promoted

Head of Customs Compliance, Helicopters UK

Leonardo Worldwide CorporationYeovil, England, GB
Full-time +2

Head of Customs Compliance, Helicopters UKApplylocations: GB - Yeovil - Lysander Rdtime type: Full timeposted on: Posted Todayjob requisition id: R0029619**Job Description:**Salary Range: £... Show more

 • Promoted

Management Trainee

U-Drive Ltd.Bristol, England, GB
Full-time

Ready to take your management career further? We're looking for ambitious individuals who are eager to develop their leadership skills, take on greater responsibility and have a clear progression p... Show more

 • Promoted

Trust Manager

Kings Court Trust LtdBristol, England, GB
Full-time

At Kings Court Trust, we occupy a unique, privileged position.We are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain rea... Show more

 • Promoted

Trust Manager

Womble Bond Dickinson (UK) LLPBristol, England, GB
Full-time +1

We have an exciting opportunity to join our esteemed Private Wealth team, working as part of our Tax/Trust & Accounting team as a Trust Manager.This role falls under our hybrid working policy.Most ... Show more

 • Promoted

Principal / Associate Asset Management Consultant

AtkinsRéalisBristol, England, GB
Full-time

At AtkinsRéalis, we support major infrastructure programmes across the UK and internationally, focusing on delivering effective outcomes through optimizing asset performance.We seek an enthusiastic... Show more

 • Promoted

Contracts Manager – Responsive repairs & Voids

Novus Property Solutions Ltd.Yeovil, England, GB
Full-time

Contracts Manager – Responsive repairs & Voids.Yeovil office, covering around Bristol, Dorset, Gloucestershire, Hampshire Somerset and Wiltshire- Typically working Monday to Friday 39 hours.As a Co... Show more

 • Promoted

External Contracts Manager

Abri GroupYeovil, England, GB
Full-time +1

Salary: up to £42,203 per annum (plus comprehensive benefits).We're looking for an External Contracts Manager to join our Property Care Compliance Delivery team, where you'll be taking ownership of... Show more

 • Promoted

Credit Control Supervisor

White Horse EmploymentKeynsham, England, GB
Full-time +1

Be among the first 25 applicants.White Horse Employment provided pay range.This range is provided by White Horse Employment.Your actual pay will be based on your skills and experience — talk with y... Show more

 • Promoted

Business Finance Broker

Dobson Welch Recruitment SpecialistsBristol, England, GB
Full-time

A leading name in business finance is looking for a stand-out professional to join their boutique team.If you’re searching for a role with serious earning power, an incredible culture, and the free... Show more

 • Promoted

Mortgage and Protection Adviser

Peter Harding Wealth ManagementSherborne, England, GB
Full-time +1

We are recruiting for a Mortgage and Protection Adviser.Peter Harding Wealth Management is.Principal Partner Practice of St.Our goal is to provide a wide range of services to help clients build, gr... Show more

 • Promoted

Waste Collection Pro: Keep Estates Clean & Safe

Housing Quality NetworkYeovil, England, GB
Full-time

Housing Quality Network in Yeovil is seeking a Waste Collection Operative to join their expanding team.This role involves ensuring the organized and safe collection of bulk waste and litter from co... Show more

 • Promoted

Contractor Compliance & CDM Advisor

MBDABristol, England, GB
Temporary

Bristol, MBDA Facilities Management is searching for a dynamic safety professional to be part of a growing team working to support and deliver a diverse range of construction and facilities project... Show more

 • Promoted

Remote Mortgage Area Director - Lead 30+ Brokers, OTE £80k+

Bryn McMillan ConsultingBristol, England, GB
Remote
Full-time

Overview:A well-known estate agency requires an experienced mortgage area director / mortgage sales manager to supervise an existing team of home-based mortgage brokers and recruit up to additional... Show more

 • Promoted

Sales and Customer Service Advisor

Vester Group Support Services LtdCaldicot, WLS, GB
Part-time +1

We are seeking a dedicated Customer Service & Sales Support Advisor to join our clients team in Caldicot, Monmouthshire on a permanent basis.This role involves delivering exceptional customer s... Show more

 • Promoted

Remote Consumer Experience & Advocacy Lead

NAFMonmouth, Wales, GB
Remote
Full-time

NAF is seeking a Consumer Experience & Advocacy Manager to enhance consumer engagement and service for our brands.The role focuses on managing consumer support channels, ensuring service standards,... Show more

 • Promoted • New!

Finance Business Partner, Business Performance (2 x 12 Month Fixed Term Contracts)

Screwfix Direct LtdYeovil, England, GB
Temporary

Finance Business Partner, Business Performance (2 x 12 Month Fixed Term Contracts).Location: Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT.Within finance at Screwfix, we're t... Show more

 • Promoted

Real Estate Portfolio Solicitor - Retail Asset Management

DAC BeachcroftBristol, England, GB
Full-time

A law firm specializing in real estate is seeking a Solicitor/Associate to join its Portfolio Management team in Bristol.The ideal candidate should have an interest in retail asset management and t... Show more