Service Lead
📍 Stockton – Bishopton Road
🕒 Full Time
💷 £27,310.83
We have an exciting opportunity for a Service Lead to join our residential support service on Bishopton Road in Stockton. This is a key role where you’ll lead a service that provides the right level of support to help people achieve their individual goals and live full and productive lives as valued members of their community.
Reporting to the Service Manager / Deputy Manager, you’ll be responsible for the day‑to‑day running of a 24‑hour service, ensuring safe, high‑quality, person‑centred support is delivered.
💬 About the Role
As a Service Lead, you will:
You’ll also play a key role in supporting individuals to develop independence, life skills and meaningful activities both at home and in the community.
🕒 Working Pattern
🎓 Experience & Qualifications
Essential:
Desirable:
💙 Personal Qualities
We’re looking for someone who can demonstrate:
💙 Our Values
Everything we do is guided by our values of:
Respect – Honesty – Responsibility – Excellence
🎁 Benefits and Rewards
At Real Life Options, we treat our people with the same respect and care we show to the people we support. In return, we offer:
🌴 28 days paid holiday (pro-rata for part-time)
📚 Fully accredited training to help you thrive
💰 Employer-contributed pension scheme
🏥 Health Cash Plan (for contracted staff)
❤️ £10,000 Life Cover
📞 Free Employee Assistance Programme (incl. counselling & financial support)
🛍️ Access to discounts via our Reward Gateway
💸 Financial Wellbeing Scheme
🤝 Refer-a-Friend Bonus
🌟 Staff Recognition Programmes
👥 Join Us
Join Real Life Options and help people live more independent, fulfilling lives as part of a supportive and values‑driven organisation.
Service Lead • Stockton-on-Tees, Durham, United Kingdom
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