Multi-Site Security Officer (Corporate CCTV Controller)

Job Description

Job Title: Multi-Site Security Officer (Corporate CCTV Controller)

Working Hours: Zero Hours

Pay: As per site rate

Location: Various corporate sites across Liverpool

Reporting to: Contracts Manager / Duty Manager

Overview

Anchor Group Services is looking for an experienced and professional Corporate CCTV Security Controller to join our growing team, providing a dedicated relief cover across a portfolio of prestigious corporate sites throughout Liverpool.

This is an excellent opportunity for an experienced CCTV Controller looking to work within high-profile corporate environments where professionalism, customer service, and attention to detail are paramount. As a dedicated Multi-Site Controller, you will become a valued member of the Control Room team, support multiple contracts while gain experience across a variety of corporate locations.

The successful candidate will play a vital role in protecting people, property and assets by monitoring CCTV systems, managing alarms, coordinating incidents, and supporting on-site Security Officers. You will also be responsible for access control, monitoring life safety systems, maintaining accurate incident records and ensuring all client procedures and Assignment Instructions are followed.

This role offers an excellent opportunity to become a dedicated relief CCTV Controller across several prestigious contracts, with genuine opportunities for further training, development and progression within Anchor Group Services. If you have relevant security or control room experience but do not currently hold a CCTV licence, we would still encourage you to apply, as training can be provided for the right candidate. As our portfolio continues to grow, there is also potential for this position to develop into a permanent full-time role for the right candidate.

Flexibility, reliability and a proactive attitude are essential, as you will be required to work a variety of shifts, including days, nights, weekends and bank holidays.

Duties Include

• Monitoring CCTV systems and responding to live incidents.
  
• Operating access control, alarm management and life safety systems.
  
• Coordinating incidents with on-site Security Officers and emergency services.
  
• Producing accurate incident reports and maintaining Control Room records.
  
• Monitoring fire alarms, intruder alarms and building management systems.
  
• Providing exceptional customer service to clients, visitors and contractors.
  
• Escalating incidents in accordance with site procedures.
  
• Supporting the wider security team through effective communication.
  
• Ensuring compliance with Assignment Instructions and client procedures.
  
• Maintaining a professional, organised and efficient Control Room environment at all times.
  

Requirements

• ESSENTIAL: Valid Frontline SIA CCTV Licence (Public Space Surveillance).
  
• PREFERRED: Door Supervisor Licence.
  
• Previous experience working within a Security Control Room or CCTV environment.
  
• Previous experience within corporate office environments.
  
• Excellent verbal and written English communication skills.
  
• Strong IT skills and confidence using multiple monitoring systems.
  
• Excellent observational skills and attention to detail.
  
• Calm and professional under pressure.
  
• Smart appearance and high personal standards.
  
• Flexible and reliable to cover shifts across multiple sites.
  
• Customer service focused with excellent interpersonal skills.
  

We are looking for someone who is confident, well-presented and an excellent communicator, with outstanding verbal and written English skills. You should be comfortable working in a fast-paced Control Room environment, making informed decisions under pressure while delivering exceptional customer service to clients, visitors, and colleagues alike.

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
  
• Access to SIA and First Aid training at discounted rates, with financial support available
  
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
  
• Stream - access to pay as you earn it
  
• Cycle to Work Scheme Available
  
• Full uniform provided
  
• Free Employee Assistance Programme 24/7 including access to counselling
  
• Hospital Saturday Fund
  
• Reward and Recognition awards
  

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Liverpool, Wavertree, Bootle, Birkenhead, Speke, Huyton, Kirkby, Wallasey, Chester, Southport, St Helens, Wigan, Newton-le-Willows, Runcorn, Widnes, Wirral, Cheshire, Ormskirk, Bromborough

Requirements
ESSENTIAL: Valid Frontline SIA CCTV Licence (Public Space Surveillance). PREFERRED: Door Supervisor Licence. Previous experience working within a Security Control Room or CCTV environment. Previous experience within corporate office environments. Excellent verbal and written English communication skills. Strong IT skills and confidence using multiple monitoring systems. Excellent observational skills and attention to detail. Calm and professional under pressure. Smart appearance and high personal standards. Flexible and reliable to cover shifts across multiple sites. Customer service focused with excellent interpersonal skills. We are looking for someone who is confident, well-presented and an excellent communicator, with outstanding verbal and written English skills. You should be comfortable working in a fast-paced Control Room environment, making informed decisions under pressure while delivering exceptional customer service to clients, visitors, and colleagues alike.