We are looking for a Key Account Manager to join our growing SME freight forwarding and logistics business based in Hayes.
This is a full-time role responsible for managing and developing relationships with key eCommerce customers. The successful candidate will act as the primary point of contact for strategic accounts, ensuring exceptional service delivery, identifying growth opportunities, and collaborating with operational teams to deliver tailored logistics solutions.
Key Responsibilities
Manage and develop relationships with key eCommerce and logistics accounts.
Act as the main point of contact for customers, ensuring high levels of service and customer satisfaction.
Identify opportunities to increase revenue through additional freight, fulfilment, warehousing, and value-added services.
Conduct regular business reviews and performance meetings with customers.
Work closely with warehousing, freight, customs, customer...
E-Commerce Account Manager • Southall, London, UK
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