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Field Application Engineer, UK ReconeyezVosker • Farnborough, England, UK
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Field Application Engineer, UK Reconeyez

Field Application Engineer, UK Reconeyez

Vosker • Farnborough, England, UK
30+ days ago
Job type
  • Full-time
Job description
  • Deliver technical training product demonstrations and onboarding for dealers and integration partners
  • Support field deployments including pilot programs and high-profile installations
  • Configure and troubleshoot integrations between Reconeyezs cloud platform and third-party systems
  • Diagnose and resolve complex technical issues across hardware connectivity and software
  • Act as a technical escalation point and coordinate with internal teams
  • Partner with Sales to support pre-sales activities and customer presentations
  • Provide hands-on support when required while guiding partners
  • Gather and communicate customer feedback to Product and Engineering
  • Maintain documentation in Pipedrive and Atlassian tools
  • Travel extensively (50%) across the UK.

Qualifications :

What Success Looks Like

  • Dealer growth and repeat business
  • Successful deployments and integrations
  • Reduced onboarding friction and faster issue resolution
  • Positive partner feedback
  • Contributions to product improvement

What You Bring

  • 3 years in a technical customer-facing role
  • Experience with hardware systems and networking
  • Familiarity with VMS or monitoring platforms
  • Experience with integrations and troubleshooting
  • Strong problem-solving and communication skills


Additional Information :

Bonus
Experience in physical security industry
Exposure to LTE/networking equipment
Familiarity with Pipedrive Jira/Confluence MS Office Google Workspace


Who You Are
Commercially aware technician
Independent and hands-on
Customer-focused and relationship-driven
Comfortable in a growing evolving environment


Why Join Reconeyez powered by VOSKER
Be part of a growing UK business
Work with innovative remote security technology
Build and shape the Field Engineering function
High autonomy and growth opportunities


Remote Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1

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Field Application Engineer, UK Reconeyez • Farnborough, England, UK

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