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Philema Hospitality Management Enterprise
BartenderPhilema Hospitality Management Enterprise • Plymouth, Devon, United Kingdom
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Bartender

Bartender

Philema Hospitality Management Enterprise • Plymouth, Devon, United Kingdom
12 days ago
Salary
£12.75 hourly
Job type
  • Full-time
Job description

Do you like the idea of working in a 5-star, 16th century manor house which is home to Àclèaf our Michelin Star restaurant and sits on the edge of Dartmoor? Being surrounded by such History, Beauty and Nature are some of the reasons why Boringdon is fondly know as ‘the Enchanted Place on the Hill’

Home to the award winning Gaia Spa, 2 Rosette Mayflower Brasserie as well as Àclèaf - Our four rosette, Michelin Star Restaurant

Employee Benefits
• Tronc / Service charge (Food & Beverage Departments only)
• Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
• Tokens & recognition scheme
• 20% discount on Fistral Spa & Gaia Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
• Friends & Family rates across the group
• Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards: 1 Year, Afternoon Tea for 2, 3 Years - Dinner for 2 , 5 - 15 Years - 1 additional holiday day per year.
• Cycle 2 work Scheme
• Annual Christmas Event

This role has a starting rate of £12.75 per hour... On successful completion of probation period you will receive an increase to £13.25 per hour and £50 in hotel vouchers.


Key Attributes

  • High presentations standards
  • Has a calm, can do attitude
  • Excellent guest service skills
  • Attention to detail and the ability to forward think
  • Strong team player with the ability to work autonomously

Role & Responsibilities:

  • To
    deliver guest service to the highest standard for internal and external
    guests within the Hotel at any time.
  • To
    ensure the company ethos is at the forefront of all work undertaken.
  • To be
    responsible for the section of service you are given and as a task, completing
    the work to the highest standard expected.
  • To ensure all
    our guests receive a warm welcome and are treated to the up most hospitality
    and care during their stay with us – we aim to provide an unforgettable
    experience
  • To follow all
    hotel policies as outlined in your training manual:
  • Serve food
    and drinks, quickly and efficiently, meeting our standards as set out for 5
    star standard.
  • Keep up to
    date with current promotions and new products through training and briefings.
  • Make guests aware of promotions on our food and drink range through training and
    self-study.
  • To assist in
    any function or events set ups in accordance with procedures.
  • To carry out
    work for any function or event as instructed by your line manager.
  • To maintain
    exemplary billing systems and obtain all payments from guests in accordance
    with company policy, and the accurate accounting and processing of all
    reception sales.
  • To observe
    and comply with cleaning rotas, health and safety, food and hygiene
    regulations.
  • Ensure high
    standards of financial and reporting diligence in accordance with company
    policy.
  • To
    present the company and yourself in a professional manner at all times whilst
    linked to Boringdon Hall
  • To
    maintain the highest hygiene standards in your personal presentation and manner
    whilst linked to Boringdon Hall.
  • To
    ensure key legislation is complied with and followed.
  • To ensure all
    complaints are minimised and handled professionally as in accordance with our
    policies
  • To
    ensure good working relationship with all other departments and communicate
    information throughout the hotel.
  • To understand responsibilities in relation to Fire
    Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
  • All other duties as required




























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Bartender • Plymouth, Devon, United Kingdom