The Customer Service Internship is ideal for students who want to develop their communication teamwork and business skills. You will be the first point of contact for customers supporting enquiries learning how to deliver excellent service and gaining exposure to sales and digital customer channels.
With full training provided this role offers a great opportunity to build confidence develop transferable skills and gain valuable insight into customer service operations and the engineering industry.
Responsibilities:
Provide a professional and friendly first point of contact supporting customers via phone and email
Listen to customer needs and direct queries to the appropriate team or advisor
Deliver a positive customer experience on every interaction
Accurately record customer information and updates in internal systems
Support the team in meeting service level targets (e.g. timely call and email handling)
Promote digital tools and services to help customers access information quickly
Identify opportunities to highlight Finning parts and services where appropriate
Assist with general administrative tasks and team activities
Take part in training to build product system and customer service knowledge
Knowledge Skills & Experience:
Currently studying or recently completed A-Levels college or a degree
Strong communication skills and confidence engaging with people
Customer-focused mindset with a positive and enthusiastic attitude
Willingness to learn and take on new challenges
Good attention to detail and ability to multitask
Basic IT skills (e.g. Microsoft Office)
Ability to work both independently and as part of a team
Interest in customer service business or engineering (desirable not essential)
Previous customer-facing experience is beneficial but not required
What We Offer:
In addition to a salary 25 days holiday bank holidays and up to 7% pension you will benefit from:
A comprehensive benefits package
A supportive and collaborative work environment
Opportunities for professional growth and development
At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical disabilities. Furthermore Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant and pledges to treat those who serve or have served in the armed forces and their families fairly.
Required Experience:
Intern
Customer Service Intern • Cannock, England, UK
Join Iconicsys as an IT Support Intern to gain valuable experience in IT infrastructure and help desk support.This internship focuses on developing technical problem-solving skills through hands-on... Show more
A technology solutions provider in Birmingham is seeking a Business Technology Analyst Intern.The role involves analyzing business requirements, assisting in IT-business alignment projects, and sup... Show more
A leading rewards platform is seeking an Android Intern to develop innovative mobile applications and work with a multi-functional team.This role involves creating engaging user experiences and tac... Show more
Infeedo is a people analytics and employee engagement platform that helps clients’ HR departments automate employee feedback, allowing them to focus on action points instead of spending time creati... Show more
Monday to Thursday, 8:30am – 4:30pm, Friday, 8:30am – 4:00pm.Customer Service / Sales Administrator.This role will support the day-to-day running of the customer service and sales administration fu... Show more
Stader Labs is on a mission to bring sustainable staking yields from digital assets to 1Bn+ users.Stader aims to be the distribution layer of staking while building protocols and products which enh... Show more
HR Intern (12 months) – Stonehouse, United Kingdom.HR Intern (12 months) – Starting Summer 2026.We are a global technology company, driving energy innovation for a balanced planet.At SLB we create ... Show more
We are looking for a passionate Business Software Intern to join our team and support software development, testing, and implementation processes.This role provides hands-on exposure to real-world ... Show more
Logistics Intern (12 months) – Starting Summer 2026.Project Title: Enhancing Logistics Processes and Supply Chain Efficiency.We are a global technology company, driving energy innovation for a bala... Show more
Our IT team is looking for a motivated IT Support Intern to help manage and maintain technical infrastructure.This internship is perfect for students passionate about technology, troubleshooting, a... Show more
Learn the essentials of cloud technologies by working with our cloud engineering team.You’ll assist in deployment, monitoring, and scaling of cloud solutions.Assisted in provisioning cloud resource... Show more
A growing IT operations company in Birmingham is seeking IT Support Interns to join their team.This internship offers hands-on experience in troubleshooting and maintaining IT systems, and interns ... Show more
SourceCo Recruitment are currently recruiting for an experienced Customer Service Coordinator for a well-known client based in Droitwich.This is a fantastic opportunity for someone with strong cust... Show more
A tech solutions company in Birmingham is seeking a Business Software Intern eager to learn about software development and customization.This role includes assisting in the development of business ... Show more
A technology solutions provider based in Birmingham is seeking a motivated IT Support Intern.This role will involve providing first-level technical support, assisting with software and hardware set... Show more
We are seeking enthusiastic Business Software Interns who are eager to gain hands-on experience in software development, customization, and business application solutions.You will be mentored by se... Show more
World Wide Technologies is offering a Software Development Internship in Birmingham, UK.This role invites you to assist in writing and testing code while supporting web and mobile application devel... Show more
Join our Business Software Internship program and gain hands‑on exposure to enterprise software solutions.You’ll work with experienced consultants, assist in real‑world client projects, and develop... Show more
Are you passionate about building software that solves real-world problems? Join our Software Development Internship and sharpen your skills in a live IT environment.Assist in writing and testing c... Show more
A dynamic IT solutions provider in Birmingham is looking for a Business Analyst Intern.The role involves assisting in gathering business requirements, supporting Agile/Scrum sessions, and participa... Show more
