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Pearson Whiffin IT & Digital
Service Desk Engineer - EUCPearson Whiffin IT & Digital • Gloucester, Gloucestershire, UK
Service Desk Engineer - EUC

Service Desk Engineer - EUC

Pearson Whiffin IT & Digital • Gloucester, Gloucestershire, UK
30+ days ago
Job type
  • Full-time
Job description

EUC Engineer MacOS / Apple Devices / Cloud Technologies

Based onsite in Gloucester


We are seeking an experienced and proactive EUC Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies, alongside a solid understanding of networking and cloud platforms.


Key Responsibilities

  • Provide end-user support and administration for MacOS, Apple laptops, and mobile devices
  • Configure, deploy, and manage Apple hardware across the business
  • Support modern workplace and endpoint management solutions
  • Troubleshoot hardware, software, connectivity, and user-related issues
  • Assist with networking support including Wi-Fi, VPNs, DNS, DHCP, and endpoint connectivity
  • Work with cloud technologies including Microsoft 365, Azure, Google Workspace, or similar platforms
  • Support device security, patching, compliance, and asset management
  • Collaborate with infrastructure and security teams on projects and improvements
  • Deliver excellent customer service and technical support to users at all levels


Skills & Experience Required

  • Proven experience in an EUC / Desktop Support / Endpoint Engineering role
  • Strong knowledge of MacOS and Apple ecosystem de...
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Service Desk Engineer - EUC • Gloucester, Gloucestershire, UK

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