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Mercury Hampton
Field Service SupervisorMercury Hampton • Loughborough, England, UK
Field Service Supervisor

Field Service Supervisor

Mercury Hampton • Loughborough, England, UK
4 days ago
Salary
£30,000.00 yearly
Job type
  • Full-time
Job description

Field Service Supervisor/Coordinator

  • Loughborough
  • Up to 52000 Basic Salary Company Car/Allowance (600/Month)
  • Benefits include 8% Pension contribution 25 Days Holidays Annual Bonus internal incentives etc.
  • Global mechanical engineering business
  • Training & Progression opportunities
  • Mix of Office Customer Sites and Home working

Role Overview

An exciting opportunity has become available to join a busy service team. This is an office-based role. The successful candidate will work both independently and as part of a team to help ensure the smooth running of field service operations.

Key Responsibilities

  • Set up and create engineers work packs using SAP and C4C systems.
  • Plan site activities and coordinate field technicians to ensure smooth operational delivery.
  • Prepare and submit RAMS in conjunction with the SHEQ Manager.
  • Update systems data where applicable.
  • Liaise with customers regarding service activity and progress updates.
  • Plan and procure third-party technical services and subcontract works.
  • Ensure correct scheduling when using workshop services and issue updates to clients.
  • Arrange site deliveries and collections.
  • Price and procure third-party spare parts for site work.
  • Liaise with Technical Support Workshop Supervisor and Area Sales Managers.
  • Carry out any other duties reasonably required by the business.
  • Work in line with company policies standards and health and safety guidelines.

Key Attributes

  • Generating work instruction packs.
  • Sourcing spares.
  • Planning and scheduling.
  • Managing third-party services.

Desired Skills & Experience

  • Min. 1 year experience in a similar role.
  • Mechanical or electrical engineering background advantageous.
  • Experience in planning/scheduling.
  • Project management experience is advantageous.
  • Previous experience within a service environment.
  • Ability to work under pressure.
  • Good interpersonal skills.
  • Basic understanding of health and safety QA systems and their implementation.

Application

This role is suitable for someone organised proactive and confident working in a fast-paced service environment.


Required Experience:

Manager


Employment Type : Full-Time
Experience: years
Vacancy: 1
Yearly Salary Salary: 30000 - 52000
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Field Service Supervisor • Loughborough, England, UK

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