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Vitality
Call Centre AdviserVitality • Edinburgh, Scotland, UK
Call Centre Adviser

Call Centre Adviser

Vitality • Edinburgh, Scotland, UK
30+ days ago
Job type
  • Full-time
Job description

Team -Direct Telesales No experience needed just a can do positive attitude

Salary - 24479potential 6879OTB (31358 combined salary and OTB)

Working Pattern -Monday-Thursday 09:00-19:30 Friday 09:00-17:30 Saturday 10:00-13:45

We are happy to discuss flexible working!

Benefits- 25 days holiday Departments days where you get rewards when you hit your targets and you could win Prestige which means a holiday!

What this role is all about

As a Warm Lead Generator at Vitality youll be joining a team thats ready to support you from day one experience or not. If youre someone with a positive attitude a natural way with people and a real drive to earn good money this role is a brilliant fit. Youll be speaking to individuals whove already shown interest in Vitalitys products having friendly conversations to understand what they need and sharing clear helpful information about our private medical insurance. And you wont be doing it alone youll work closely with our sales team learning as you go and passing on qualified leads that help everyone succeed. If you bring the right mindset well give you the training coaching and confidence to thrive.

What you need to thrive

  • Good communication being able to adapt your communication style is key within this role.
  • The ability to maintain a positive and pro-active manner acting as a champion for change contributing to a great team spirit.
  • Passion for quality and highest levels of standard and service
  • Constantly aiming for progress
  • Bounce back quickly from setbacks.
  • Embrace fast-paced change and go with the flow.
  • Always act with integrity

    So whats in it for you
    • Bonus Schemes A bonus that regularly rewards you for your performance
    • A pension of up to 12% We will match your contributions up to 6% of your salary
    • Our award-winning Vitality health insurance With its own set of rewards and benefits
    • Life Assurance Four times annual salary

    PLUS Our award-winning Vitality Health Insurance with all the benefits and activity based rewards

    These are just some of the many perks that we offer! To view the extensive range of benefits we offer please visit our careers page.Fantastic Benefits. Exciting rewards. Great career opportunities!

    If you are successfulin your application and join us at Vitality this is our promise to you we will:
    • Help you to be the healthiest youve ever been.
    • Create an environment that embraces you as you are and enables you to be your best self.
    • Give you flexibility on how where and when you work.
    • Help you advance your career by playing you to your strengths.
    • Give you a voice to help our business grow and make Vitality a great place to be.
    • Give you the space to try fail and learn.
    • Provide a healthy balance of challenge and support.
    • Recognise and reward you with a competitive salary and amazing benefits.
    • Be there for you when you need us.
      • Provide opportunities for you to be a force for good in society.

      We commit to all these things because we want you to feel that you belong and are supported to be happy and healthy.

      About You

      About Us

      Were incredibly proud to be recognised for the culture weve created recently being named one of Glassdoors Best Places to Work 2026 and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards.
      Vitality is a multi-award-winning UK insurance brand here to make the world a healthier happier place.

      Weve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives they benefit our business benefits and society benefits. Were successful because we attract develop and retain the best people and because we care.

      Plus you get to join our 1.7 million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.

      Ready to find out if were the right fit for you We cant wait.Unable to show this video due to your cookie preferencesDiversity & Inclusion

      At Vitality were committed to diversity and inclusion because its good for our employees for our business and for society. We welcome applications from individuals of all backgrounds experiences and perspectives.

      Vitalitys approach to sustainability

      Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid

      If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested please submit your application as soon as possible.


      Required Experience:

      Unclear Seniority


      Employment Type : Full-Time
      Experience: years
      Vacancy: 1
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      Call Centre Adviser • Edinburgh, Scotland, UK

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