Pastoral Officer | Community Academy | Croydon

Position: Pastoral Officer Location: Croydon Contract: Full-Time Start Date: September Pastoral Officer Role in a Community Academy A supportive and inclusive Community Academy in Croydon is seeking to appoint a dedicated and compassionate Pastoral Officer to join its pastoral team from September. This is a full-time opportunity within a school that places student wellbeing, behaviour, attendance, and personal development at the heart of its work. The school is committed to creating a safe, nurturing, and aspirational environment where every student is supported to succeed both academically and personally. About the Role As Pastoral Officer, you will play a key role in supporting students across the school, helping to promote positive behaviour, strong attendance, emotional wellbeing, and high levels of engagement with learning. You will work closely with Heads of Year, safeguarding staff, teachers, parents/carers, and external agencies to identify barriers to learning and put effective support in place. The role will involve mentoring students, monitoring attendance and behaviour, supporting families, and contributing to a strong culture of care and inclusion across the school. This is an excellent opportunity for someone who is passionate about supporting young people and making a meaningful difference to their school experience. Key Responsibilities Support students with behaviour, attendance, wellbeing, and engagement Work closely with Heads of Year and pastoral leaders to provide targeted support Build positive relationships with students, families, and staff Help identify barriers to learning and coordinate effective interventions Support safeguarding and pastoral processes in line with school policies Monitor student attendance, punctuality, and behaviour records Liaise with external agencies and support services where appropriate Maintain accurate records of pastoral support and interventions The School Environment This Community Academy in Croydon offers a welcoming and diverse environment where pastoral care is central to the school's ethos. The pastoral team is highly valued and works collaboratively to ensure students receive the support they need to thrive socially, emotionally, and academically. Staff benefit from strong leadership, clear systems, and ongoing professional development opportunities. The school is committed to inclusion, high expectations, and supporting the whole child. Candidate Requirements Essential Requirements Experience working with children or young people in a school, youth, or community setting Strong understanding of pastoral support, safeguarding, and student wellbeing Excellent communication and relationship-building skills Ability to work calmly and effectively with students facing a range of challenges Good organisational skills and ability to maintain accurate records Desirable Experience in a Pastoral Officer, Behaviour Mentor, Attendance, Safeguarding, or Inclusion role Experience working with secondary-aged students Knowledge of behaviour support strategies and early intervention approaches Commitment to supporting inclusion and positive student outcomes How to Apply If you are interested in this Pastoral Officer role in a Community Academy in Croydon starting in September, please submit your CV. Shortlisted applicants will be contacted to discuss the next stages of the recruitment process.