Presales Consultant

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you'll love this opportunity as Presales Consultant at Civica

As a Presales Consultant, you’ll play a pivotal role in bringing our Public Sector SaaS solutions to life partnering closely with Sales to win new business, shape compelling solutions, and create exceptional customer experiences.

You will act as a trusted solution expert across our Public Sector solutions confidently engaging customers across Local government, Health & Care, Education, and other public services. You’ll combine technical insight with commercial awareness to demonstrate real-world impact and value.

Importantly, we welcome candidates from any SaaS presales background you don’t need prior Public Sector experience. If you can articulate value, understand customer challenges, and drive successful sales outcomes, we’ll support you in learning the sector.

What you will do to be successful in this role

• Partnering with sales teams to shape compelling, value-led SaaS solutions
• Leading discovery conversations to understand customer challenges and priorities
• Delivering engaging product demonstrations tailored to client needs
• Translating technical capability into clear business outcomes and ROI
• Supporting bid responses, proposals, and presentations
• Acting as a trusted advisor to customers and internal stakeholders

Requirements

• Proven experience in a Presales / Solutions Consulting role within SaaS
• Strong ability to tell a compelling story — connecting product features to real-world business impact
• Experience engaging with senior stakeholders and decision-makers
• Commercial awareness and ability to support sales strategy and deal progression
• Confidence delivering demos, workshops, and presentations
• Curious, adaptable, and comfortable learning new domains

We Want You to Bring Your Whole Self to Work
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Benefits

Time Off & Work-Life Balance

✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.

Financial Well-being & Security

✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.

✔ Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.