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LMAX Group
Senior Client Onboarding Executive (6 months FTC)LMAX Group • London, England, GB
Senior Client Onboarding Executive (6 months FTC)

Senior Client Onboarding Executive (6 months FTC)

LMAX Group • London, England, GB
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description
  • Lead the end‑to‑end onboarding process for corporate, institutional, and high‑value clients across global jurisdictions.
  • Conduct and review KYC/KYB on complex structures, including multi-layered corporate entities, funds, trusts, foundations and charities.
  • Assess and verify ownership, control, and source‑of‑funds information in line with regulatory requirements (FCA, MiFID, AMLD, and relevant global frameworks).
  • Ensure a smooth, timely, and positive onboarding experience while maintaining a high standard of compliance.
  • Work with the Compliance team to flag high-risk clients and manage escalations or complex cases.
  • Mentor and provide guidance to junior client onboarding team members, ensuring they are well-equipped to handle their responsibilities and succeed in their roles.
  • Work closely with sales, partner success, and customer success teams to ensure smooth handoffs and alignment across departments.
  • Ensure all KYC records are securely stored and accessible for audit and reporting purposes.
  • Assist clients in submitting the correct documentation, ensuring that all required paperwork is collected and submitted in a timely manner.
  • Participate in projects aimed at optimizing client onboarding practices and integrating technology solutions.

Requirements

  • 2+ years of experience in institutional client onboarding, KYC/AML compliance in a regulated financial services industry.
  • Proven expertise in conducting KYC/EDD on corporate clients across multiple jurisdictions.
  • Deep knowledge of KYC, AML, and financial crime regulations and strong understanding of complex entity types and ownership structures.
  • Excellent communication skills and confidence in managing senior stakeholders and demanding institutional clients.

Skills:

  • Strong analytical skills and attention to detail, with the ability to assess risk and perform due diligence effectively.
  • Excellent communication skills and confidence in managing senior stakeholders and demanding institutional clients.
  • Ability to manage multiple clients and priorities simultaneously, ensuring all deadlines and compliance standards are met.
  • Strong problem-solving skills, with the ability to navigate complex KYC cases and escalate appropriately.
  • Experience with KYC/AML platforms (e.g., Trulioo, Comply Advantage) and CRM systems (e.g., Salesforce, Dynamic Works).

Education:

  • A bachelor’s degree in finance, business, or a related field. Advanced certifications in compliance (e.g., ICA, CAMS, CFE) are a plus.

Benefits

(Pro rated)

  • 25 days of holiday
  • Pension contribution
  • Private medical, dental, and vision coverage
  • Life assurance
  • Critical illness cover
  • Wellness contribution program with access to ClassPass
  • Plumm Platform
  • Five volunteering days
  • Give as You Earn initiative
  • Learning and development programs
  • Electric Vehicle Scheme
  • Cycle to Work Scheme
  • Season Ticket Loan
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Senior Client Onboarding Executive (6 months FTC) • London, England, GB

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