We are working closely with local authority in Newcastle-Under-Lymeto assist with the appointment of a Customer Hub Officer on a 2-months contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: 12.85- 16.23 per hour
Summary:
Newcastle-under-Lyme Borough Council is seeking a motivated and customer-focused Customer Hub Officer to support the delivery of the Councils One Front Door approach by providing a seamless high-quality customer service across a broad range of council services. The postholder will manage customer enquiries through multiple channels process Council Tax and Housing-related transactions and ensure customers receive accurate advice and timely resolutions.
Responsibilities:
Qualifications:
Essentials:
Please note:
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
#RQ1747781
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