Senior Data & Insights Officer

Job Description

Charity People is delighted to be partnering with Amref Health Africa UK to recruit for their next Senior Data & Insights Officer.

Senior Data & Insights Officer

Location: Hybrid home working with time in the London (Bermondsey) office
Salary: 28800 (36000 FTE)
Hours: 28 hours / 4 days per week
Contract: Permanent
Closing date: 6th July
Interview date: 1st interview w/c 13th July (virtual) and 2nd interview w/c 20th July (in person)

Are you looking for a role where your technical expertise can support truly life-changing work while also giving you the flexibility trust and balance that can be hard to find elsewhere Amref Health Africa UK is looking for a collaborative data-savvy professional to take ownership of a pivotal role at the heart of a friendly purpose-led team.

Why This Role Matters

This is a chance to help shape how a remarkable charity uses data to deepen supporter engagement strengthen fundraising and make smarter decisions across the organisation. You will be the go-to person for data and insight helping colleagues turn information into action and ensuring systems reporting and processes genuinely support growth.

About Amref Health Africa UK

Amref Health Africa is the largest Africa-based international health development organisation working in 35 countries to bring about lasting health change. Its programmes span maternal and child health disease prevention water and sanitation health financing and wider social determinants such as education gender and climate resilience. The UK team exists to grow support for this work and is known for being warm collaborative and deeply committed to the mission. It is a small organisation where people know each other well work closely together and genuinely value kindness flexibility and shared purpose.

What Youll Do

• Lead the day-to-day use maintenance and improvement of Microsoft Dynamics CRM
• Develop reports dashboards and visualisations that support fundraising and decision-making
• Translate complex data into clear accessible insight for non-technical colleagues
• Work across teams to improve processes data quality and ways of working
• Support data governance compliance and integrations with other systems
• Build confidence across the organisation by providing practical support and training

What Youll Bring

• At least 3 years CRM experience ideally including Microsoft Dynamics
• Strong reporting and data visualisation skills ideally with experience using tools such as Power BI or Qlik
• The ability to communicate confidently with a wide range of stakeholders
• A collaborative approach and the confidence to build trust offer solutions and challenge constructively
• Excellent attention to detail sound judgement and a genuine interest in helping colleagues use data well
• Charity sector experience would be very welcome particularly in a mission-led collaborative environment.

Whats In It For You

• A genuinely flexible part-time role with scope to shape working patterns in a way that works for you
• Hybrid working with a practical trust-based approach to office time
• A supportive close-knit team where people enjoy working together
• A strong pension contribution enhanced parental leave volunteering leave and a personal celebration day
• 25 days annual leave rising with service plus bank holidays and additional time off over Christmas
• The opportunity to use your skills in a role with real purpose autonomy and impact.

Success Looks Like (6 Months In)

• You are confidently managing CRM workflows and reporting
• You have built strong credible relationships across the team
• Colleagues trust you as a valued expert and partner
• Your insight is helping to shape smarter decisions and stronger fundraising outcomes.

Before you decide whether or not to apply please ensure you have read all of the information provided above and make sure that you have the relevant skills and experience for the role.

Charity People is a forward thinking inclusive organisation that actively and deliberately promotes equity diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age disability (including hidden disabilities) gender gender identity or gender reassignment marriage and civil partnership pregnancy and maternity race religion or belief or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Required Experience:

Senior IC

Employment Type : Full-Time
Experience: years
Vacancy: 1