Purpose of the role
To successfully manage and deliver multiple automation projects from sales handover through to successful Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT). Accountable for ensuring individual projects are completed on time, within the agreed budget, and to the required quality and safety standards.
Key Accountabilities / Responsibilities
Act as main customer contact throughout the project lifecycle, ensuring effective communication between customer and project team.
Ensure project estimates, budgets, and schedules remain aligned with project plans.
Define and coordinate resource requirements with department heads.
Maintain quoted profitability and manage deviations from specification or contractual obligations.
Identify and address any barriers to project progress.
Managing scope creep effectively, considering contractual and financial impacts and escalating/challenging when required
Communicate deliverables clearly to internal and external stakeholders.
Lead and motivate virtual project teams to deliver key milestones.
Monitor project budgets and payment schedules.
Ensure all project documentation complies with SOPs and standards.
Arrange and manage project review meetings.
Identify contractual risks and escalate where necessary.
Build strong customer relationships and deliver best-in-class service
Outputs / Deliverables
Delivery of projects on time, within budget, and to required quality standards.
Accurate and timely project status reports.
Defined project plans with milestones and deliverables.
Effective communication and coordination across all stakeholders.
Identification and mitigation of risks, financial and contractual issues.
Compliance with ISO standards, SOPs, and continuous improvement initiatives
Knowledge and Experience
Essential
Experience of managing, facilitating and leading key review meetings
Experience of managing multiple projects simultaneously
A demonstrable track record in team leadership, excellent communication skills, and the capability to build long-term customer relationships.
Proven experience in providing solutions.
Ability to manage multiple shifting priorities, demands and timelines simultaneously.
Experience of liaising with customers on complex and potentially difficult matters
Desirable
IOSH qualification
Awareness of quality and safety management processes
5S change experience.
Experience of LEAN manufacturing techniques
Technical Skills and Qualifications
Essential
Ability to challenge unrealistic expectations and offer alternatives.
Excellent presentation and interpersonal skills
Strong IT Skills, including MS Project or other planning software.
Strong commercial acumen
Ability to drive forward and manage multiple projects simultaneously to successful completion.
Ability to elicit co-operation from a wide variety of sources.
Ability to prioritise and execute tasks in a high-pressure environment.
Ability to explain complex issues clearly.
Desirable
Prince2 or other management qualification.
Experience of delivering projects within a regulatory environment.
ERP/MRP/SAP
ONC/HNC in a relevant engineering discipline
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