Do you love sports or have a passion for great customer service Do you enjoy forming positive relationships As a Retail Customer Service Manager you will be an integral part of the Entain family delivering top customer service and driving standards on a daily our exciting dynamic Ladbrokes & Coral betting shops no two days are the same and youll have the chance to contribute to a team that wins together and does whats right by our customers.
Reporting to the Shop Manager you will be part of the Shop team who will be serving customers and building a rapport to encourage repeat custom.
Are you ready to launch a winning career
What you will do
Working patterns
This position requires availability from Monday - Friday 5pm - 10pm and Saturday Sunday 8am - 10pm. This includes weekends and bank holidays.
Your typical weekly rota will be 16 hours and made up of a blend of long opening shifts (once youve completed your training) long closing shifts and shorter evening shifts and will vary week to week. As a key holder you will be responsible for opening and closing the shop.
At Entain we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.
Qualifications :
Additional Information :
At Entain we know that signing top players requires a great starting package and plenty of support to inspire peak performance. Join us and a competitive salary is just the beginning. Working for us in our betting shops you can expect to receive great benefits like:
And outside of this youll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process at either application or interview please contact us.
Remote Work :
No
Employment Type :
Full-time
Retail Customer Service Weekends & Evenings (CSM) 16hrs • Hounslow, England, UK
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